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Zenoss Core: Open Source Enterprise Monitoring Platform

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Computer Weekly Buyer's Guide: Service Integration & Asset Management

The IT service management market is changing. 

In this 13-page buyer’s guide, Computer Weekly discusses:

  • How technology commoditisation, open source and software as a service are changing the service management software market
  • The essential steps an organisation must take to multi-source or bring in-house IT services
  • The practical considerations of implementing an effective service integration and management strategy

These are also closely related to: "Zenoss Core: Open Source Enterprise Monitoring Platform"

  • What to know about Broadcom's acquisition of VMware

    The acquisition of VMware by Broadcom has led to significant changes in VMware's licensing model, shifting from perpetual licenses to a subscription-based approach.

    This white paper examines the details, implications, and recommendations for VMware customers, including:

    • Broadcom has eliminated VMware's perpetual licenses, requiring a transition to subscription pricing with a 50%+ price cut incentive but no perpetual support renewals
    • VMware's product portfolio is now streamlined to 4 core offerings, with several legacy products discontinued or available as add-ons
    • The new "license per core" pricing model, with a minimum of 16 cores, has cost implications

    Additionally, the paper outlines 6 key impacts, including increased support costs, quality concerns, stricter licensing, potential loss of innovation, disruption to the partner ecosystem, and risks to the Horizon product line.

    Read the full white paper to discover more.

  • Your guide to avoiding the software licensing traps for the unwary

    The licensing of software has its origins in a different enterprise IT landscape than today’s.  In the 1980s and 1990s, when suppliers like Oracle and SAP were building their businesses, users logged into ERP systems directly, and in isolation. Similarly, Microsoft, until the recent days of Office 365, has licensed software, highly profitably, to organisations, whose IT departments install and run it. Those days are passing.

    Moreover, enterprise software is so interlinked today that users can be accessing vendor A’s software via vendor B’s via vendor C’s, and so on.

    SAP can be seen as representative. It is trying to modernise its licensing policies, but its most high profile association with licensing in 2017 has been its High Court case against drinks maker Diageo for what it argued was an unpaid bill for software usage via Salesforce software. Oracle, too, has been showing a hardnosed approach to software licensing this year. Not unusually.

    Meanwhile, while Microsoft, like SAP seem s to have good intentions with respect to not stiffing users for dubious licence revenue, its shift to the cloud with Office 356  has opened up traps for the unwary, however unwittingly laid.

    Will software licensing continue to be a battleground for suppliers and users, or can new, mature relationships between the two sides be forged in the digital crucible of contemporary on-demand, pay as you go software?

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