Microsoft Dynamics NAV Trial
By: Microsoft View more from Microsoft >>
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Smart Cooling for PowerEdge Servers: Quick Guide
By: Dell Technologies and Intel
Type: Product Overview
PowerEdge servers are designed with Smart Cooling which uses state-of-the-art thermal technologies with intelligent control systems to ensure optimal cooling and sustained system performance.
Smart Cooling consists of three primary cooling solution options: Air Cooling, Direct Liquid Cooling (DLC) and Immersion Cooling. These technologies provide PowerEdge customers with efficient cooling options that fit their IT and data center goals.
In addition, Dell OpenManage Power Manager complements each cooling option by giving customers powerful tools to monitor and manage power and cooling at the system, rack and data center level.
Learn more about Dell Technologies solutions powered by Intel® Xeon® Processors
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Supercharging Employee Growth and Development
By: ServiceNow
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Business Leaders are finding that focusing on skills, rather than jobs or degrees, strengthens your workforce with modern data and insights. This paper presents four ways that a skills-powered approach can supercharge employee growth and development.
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Enhance your CRM with immersive metaverse experiences
By: Accenture
Type: Video
In this brief video, you’ll discover how CRM powered by intelligent data can power rich experiences across the entire customer journey with the possibilities of the metaverse. Tune in now to find out how you can unlock the data and analytics capabilities necessary to deliver personalized and relevant customer experiences.
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Clients tell-all in Linux simplification and innovation for enterprises
By: TechTarget ComputerWeekly.com
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In this e-book, you will discover how to optimize server reliability, uptime, and IT manageability (and meet your SLAs) using an enterprise-grade Linux platform. Read on to ensure your business receives the processing power it needs to address increasingly sophisticated and demanding application requirements.
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CW Benelux - May-July 2022: Meta shelves hyperscale datacentre plan in Netherlands
By: TechTarget ComputerWeekly.com
Type: Ezine
Meta's plan for a hyperscale datacentre in the Netherlands which was to serve the metaverse world has been halted following a campaign by environmentalists and the Dutch parliament's call for the government to do everything in its power to stop the facility being built. Read about it in this issue of CW Benelux.
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Top 5 GenAI questions on every CPO's mind
By: AWS
Type: Infographic
This AWS infographic, Top 5 Generative AI Questions on Every Product Team’s Mind, will further your understanding of this new technology and help you guide your customers to greater success with generative AI.
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Secure power for sensitive semiconductor processes
By: Schneider Electric
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Discover in this white paper how Integrated Schneider Electric solutions can offer your organization a complete electrical system including power monitoring and a resilient architecture to improve subfunction operation, enable optimum use of energy, and save up to 30% on operating energy costs.
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Streamline customer service with AI-powered Now Assist
By: ServiceNow and CRI Advantage
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Discover how ServiceNow's GenAI-powered Now Assist can streamline customer service, field service, and app development. Learn to automate tedious tasks, boost agent productivity, and deliver personalized experiences. Read the e-book to see how GenAI can transform your business.
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A Computer Weekly buyer's guide to edge computing
By: TechTarget ComputerWeekly.com
Type: eGuide
Edge computing is currently one of the most important trends in IT. It is more likely to complement cloud by supporting workloads that are latency sensitive, require a lot of compute power, or involve large data volumes. In this 15-page buyer's guide, Computer Weekly looks at the potential of harnessing compute power at the edge.
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Creating a Culture of Compassion in Retail Contact Centers
By: Talkdesk
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Let’s face it, no one calls into a contact center to tell employees that they are doing a good job. Your customers call in because they have an issue or need assistance. This is why when your agents are trained in compassion and empathy, your organization can reap the benefits of increased brand loyalty and increased revenue. Read on to see how.
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Google Cloud virtual machine instances powered by AMD
By: Google Cloud & AMD
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Google Cloud virtual machine instances powered by AMD are designed to provide competitive performance and a range of options to help customers optimize their workloads for cost-efficiency. Download this overview to unlock 5 Reasons Why AMD Epyc Processors matter for Google Cloud.
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Rapid7 Supercharges SecOps with Generative AI Solutions Built on AWS
By: AWS Rapid7
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Rapid7 worked with AWS services to build a generative artificial intelligence (AI) engine that was capable of driving exceptional outcomes for MDR customers. In this eBook you’ll learn how the Rapid7 AI Engine enables.
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Building with Gen AI on AWS eBook
By: AWS
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The eBook “Unleash the Power of Generative AI: Build Better Applications, Faster” describes how companies and their application developers can overcome the barriers to generative AI adoption by leveraging AWS tools and services.
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3 Machine Learning Use Cases for Planning & Logistics
By: Alteryx
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Tired of relying on outdated forecasting methods and struggling to keep up with fluctuating customer demand? Download 3 Machine Learning Use Cases That Immediately Benefit Planning and Logistics Teams and start transforming your planning and logistics operations.
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Enhance customer experiences with a managed CX solution
By: Intervision
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ConnectIV CX, a managed Contact Center as a Service (CCaaS) solution, enhances customer experiences through streamlined support, 24/7 US-based coverage, and proactive monitoring. Gain crucial insights and streamline service delivery with AI-powered bots. Read the full product overview to learn more.
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Drive Recurring Revenue Edge Software & Digital Services Program
By: Schneider Electric
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Schneider Electric's Edge Software & Digital Services Program aids IT providers in creating recurring revenue through managed power services. It includes training, incentives, and support for partners to monitor critical infrastructure and resolve customer issues. Discover how to get certified and unlock new revenue streams.
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Fast-track AI innovation with solutions from AWS and NVIDIA
By: Amazon Web Services
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This eBook explores how leveraging the latest advancements from AWS and NVIDIA helps build performant, optimized solutions while controlling costs.
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Streamline customer service with AI-powered Now Assist
By: ServiceNow and DXC
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Generative AI (GenAI) can streamline customer service, field operations, and app development. Access this guide to learn how Now Assist by ServiceNow can reduce manual effort, improve productivity, and enhance experiences for customers and employees.
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Streamlining Your Contact Center Operations: A Blueprint
By: Broadvoice
Type: Blog
When it comes to call center agents, the threat of AI coming for their jobs has been widely discussed and published in articles all over. However, AI should not be considered a replacement. It’s a tool to empower your agents to resolve cases faster, make better informed decisions, and ultimately, make your customers happier. Read on to learn more.
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Generative AI Agents: The Future of Contact Center Self Service
By:
Type: Video
Google Cloud’s Generative AI Agent is an AI-powered solution designed to bring powerful self-service to the customer experience — including answering customer questions, resolving simple issues, and providing around-the-clock customer support.
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A Buyer’s Guide to Enterprise Agile Planning Solutions
By: Digital.ai
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In this exclusive e-book, find out how Digital.ai Agility can help your organization unlock new customer products and services, optimized customer experiences, better business process insights and accelerated time to market.
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Business analytics needs underpinnings of sound data and data-skilled humans
By: TechTarget ComputerWeekly.com
Type: eBook
Data analytics for the solution of first-order business problems is probably more important than ever. It is not new. Companies and organisations have been analysing computerised data for many decades. But all sorts of companies now pronounce themselves "data driven". Read more about business analytics trends in this exclusive e-guide.
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How to Use Marketing Technology to Build Customer Trust
By: SAS
Type: Research Content
Marketing technology (martech) can help build customer trust by enabling personalized experiences, consistent messaging and real-time data insights. To discover how marketers are strategically using the technology, tap into this 2024 research report informed by survey responses from 388 "Harvard Business Review" audience members.
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How to Use Marketing Technology to Build Customer Trust
By: SAS
Type: Research Content
Marketing technology (martech) can help build customer trust by enabling personalized experiences, consistent messaging and real-time data insights. To discover how marketers are strategically using the technology, tap into this 2024 research report informed by survey responses from 388 "Harvard Business Review" audience members.
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Computer Weekly – 6 March 2018: Getting up to speed with 5G
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we look at what needs to be done to make next-generation 5G mobile networks a reality. Fewer EU workers are moving to the UK – we examine what that means for the IT skills gap. And we analyse the state of the hyper-converged infrastructure market. Read the issue now.
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Automated document management system tools transform workflows
By: TechTarget ComputerWeekly.com
Type: eBook
In this e-guide, we examine the components of a viable DMS and the technologies influencing its broader acceptance, how e-signatures are powering DM Simplementations, the differences between electronic and digital signatures, and the role of automated document management system tools in ensuring continuity for the new hybrid workforce.
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How Generative AI is Powering Your Omnichannel Strategy
By:
Type: Talk
Discover how to unleash the power of generative AI to transform your existing knowledge into smart, personalized snippets ready for your chatbots, agent assistants, and more with Panviva. Join the Upland Panviva team to learn more about: • The changing expectations of customers and agents • Why your customers and agents need personalization • A seamless omnichannel journey powered by AI Knowledge • The power of Panviva + Genesys • AI Knowledge Assistant – an introduction!
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Surfacing Attacks and Anomalies with the Fastly Next-Gen WAF
By:
Type: Replay
Traditional WAFs were created to block malicious web requests and allow legitimate traffic through to your applications and APIs. However, oftentimes security practitioners want the ability to do more with the requests they see. With the right tools to tag and label these requests, traffic that appears anomalous or interesting can power highly-customized protection and visibility. The Fastly Next-Gen WAF (powered by Signal Sciences) was made for practitioners, giving them the power to view and utilize their traffic data in actionable ways that a traditional WAF can’t. In this webinar attendees will learn: —What signals are and how Fastly uses the signals-based approach to understanding application-layer traffic. —How customers utilize custom signals to power and inform their next-gen WAF rules. —How to create custom signals and rules with a demo.
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Systems Management Demo Series – OpenManage Enterprise Power Manager
By:
Type: Video
Lori Matthews, Product Manager of OpenManage Enterprise Power Manager shows customers how this solution: • Automates power capping with policies • Alerts power and thermal events • Prevents outages from power and thermal issues • Reduces power consumption • Provides comprehensive reporting to: • Identify where to move a server into production faster and safer • Provide chargeback data • Map the power and thermal health of the servers
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How Vivo Energy Embraces SAP S/4HANA on a New IBM Power10 Environment
By: Service Express
Type: Case Study
Discover in this case study how the hardware muscle provided by IBM’s Power10 generation helped Service Express empower Vivo Energy to boost employee productivity, streamline workflow processes and increase data visibility.
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How generative AI is being applied across today’s leading industries
By: AWS
Type: eBook
Leading organizations of every size and across every industry are leveraging AI to achieve various business results. See how 10 organizations are using AWS AI to improve customer experiences, augment human ingenuity, optimize business operations, and accelerate innovation. Get the eBook.
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Simplify IT Infrastructure with Automation
By: Red Hat
Type: Case Study
In the spirit of open, find in this e-book a compilation of success stories from Red Hat customers who use infrastructure automation to create repeatable instructions and processes that replace or reduce human interaction with IT systems.
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Streamline customer-bank interactions with smart messaging
By: Worldline
Type: Product Overview
Worldline Trusted Interactions provides secure, personalized banking communication between customers and advisors. With features like document sharing, AI-powered responses, and real-time performance tracking, it enhances the customer-bank relationship. Read the guide to learn how it can benefit your business.
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MicroScope – December 2019: Time for change
By: MicroScope
Type: Ezine
In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider
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Powering down: Keeping datacentre energy costs in check
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we take a look at some of the outside influences that could potentially impact on datacentre power and management costs in the years to come, while also taking a closer look at some of the latest thinking and best practices around datacentre energy efficiency and cooling today.
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StubHub improves ticket services with Google Cloud and Intel
By: Google Cloud And Intel
Type: Case Study
In this case study, you'll discover how StubHub migrated its Oracle applications and databases to Google Cloud's Bare Metal Solution powered by Intel, improving service reliability, functionality, and efficiency. Read on now to learn how StubHub overcame scalability challenges and enhanced its ticket resale and exchange services.
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Computer Weekly – 5 June 2018: The bumpy ride to digital transformation
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we look at the lessons to be learned from General Electric's bumpy ride to digital transformation. We assess the use of software-defined networking in corporate IT infrastructures. And we find out how Royal Bank of Scotland approaches digital and business innovation. Read the issue now.
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Expand your services with managed power solutions
By: Schneider Electric
Type: eBook
This eBook from Schneider Electric guides IT solution providers on adding managed power services to increase revenue. Learn how to leverage software tools for remote monitoring and management of critical infrastructure. Read now to future-proof your business.
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Lowering Cost, Improving Control of Solid-state Lighting
By:
Type: Replay
The traditional approach to powering LED lighting, which involves having a power supply or driver attached to every light fixture, is wasteful and expensive. Centralized, remote power sources are the solution. What you’ll learn: o How using a centralized, remote power source can significantly reduce installation or conversion costs o How such power sources deliver substantial ongoing power consumption cost savings o Savings illustrated by using financial models and figure validated by customers
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How to deliver radical productivity gains with GenAI
By: ServiceNow
Type: eBook
In this e-book, you'll discover how to leverage generative AI to drive strategic business advantages and maximize productivity and user experiences. Access the full e-book now to learn more.
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ESG: How Generative AI Is Changing E-commerce
By: Vespa.ai
Type: ESG Showcase
Generative AI can transform e-commerce customer engagement with better search, recommendations, and personalization. However, scalability and accuracy challenges must be addressed. Read this ESG Showcase to learn how Vespa.ai's platform helps e-commerce retailers deliver more engaging experiences and drive increased revenue.
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Getting Started with OpenTelemetry + Honeycomb
By: Honeycomb
Type: eBook
Discover how Honeycomb and OpenTelemetry work together to power advanced observability. Learn about distributed tracing, data-rich visualizations, and service maps. Get started with instrumentation and maximize insights from your telemetry data. Read the full guide to enhance your observability.
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Discover the 5 best practices for AI-powered site search
By: Coveo
Type: Webcast
In today’s rapidly evolving landscape, organizations have a million things to worry about. Many don’t concern themselves with making sure minor tools like site search are efficient. How can businesses ensure that they’re giving their consumers the site search journeys they desire? Tune into this webinar to learn more.
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MicroScope – November 2022: Elevate security to minimise risk
By: MicroScope
Type: Ezine
Security remains a major concern for customers and a continuing area of growth for the channel – so what can managed service providers do to help out? Also read about expectations for the last quarter of 2022 and how partnerships are key to digital transformation.
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Customer Service Insights in the GenAI Era
By: ServiceNow
Type: Webcast
To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.
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How to transform your agent experiences in the contact center
By: Intervision
Type: Blog
Modern contact center solutions can transform agent experiences, boosting efficiency, engagement, and customer satisfaction. Learn how to revolutionize your contact center and drive business success by reading the full article.
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Top 10 datacentre stories of 2021
By: TechTarget ComputerWeekly.com
Type: eBook
The 2021 datacentre news cycle has been dominated by stories about how demand for hyperscale datacentre capacity is continuing to boom, while market watchers grow increasingly concerned about how all this growth is affecting the environment. With this in mind, here's a look back over Computer Weekly's top 10 datacentre stories of 2021.
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Deliver better HR services faster with Now Assist
By: ServiceNow and DXC
Type: eGuide
Unlock the power of GenAI to streamline HR service delivery and accelerate app development. Now Assist from ServiceNow empowers employees with self-service, boosts HR agent productivity, and simplifies custom app creation. Read this guide to discover how GenAI can transform your HR and development workflows.
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Accelerate Growth and Improve Innovation
By: Amazon Web Services
Type: Product Overview
Discover how public sector organizations are using AI to drive innovation, improve applications, and optimize costs. Learn how AI can accelerate growth and enhance user experiences across industries. Read the full eBook to explore real-world success stories.
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AI-Powered Cloud-Hosted Voice Revolutionising Employee Experiences
By: Zoom Video Communications
Type: Analyst Report
Cloud-hosted voice powered by AI can transform employee experiences by enhancing collaboration, productivity, and compliance. This IDC InfoBrief explores how cloud voice can revolutionize the future of work. Read the full report to learn more.