You've requested...

MicroScope October 2011: A special issue examining the latest tools the channel can use to communicate with customers

If a new window did not open, click here to view this asset.

Download this next:

MicroScope – December 2022: Dealing with rising prices

Prices are rising and maybe that’s not so bad
Life is getting more expensive and many will look to cut costs and reduce prices where possible – but in the channel it might be OK to do the reverse.

Candidate experience evolves to engender more emotional engagement
Despite the cost-of-living crisis, employment is high and companies need to create a compelling candidate experience when competition is strong and ‘ghosting’ is common.

Threat hunting for MSPs
Iratxe Vazquez, senior product marketing manager at WatchGuard, provides top tips for managed service providers to help their customers stay one step ahead of the cyber criminals.

These are also closely related to: "MicroScope October 2011: A special issue examining the latest tools the channel can use to communicate with customers"

  • MicroScope – June 2019: Sourcing IT among the clouds

    • XaaS models are reshaping the future of outsourcing: We investigate whether traditional outsourcing and the as-a-service model can co-exist.
    • Channel enjoys a strong start to the year: How is this year going? There is no better way to find out than ask a number of those working in the channel.
    • VAR from the madding crowd: Predatar CEO Alistair Mackenzie reflects on the transformation from VAR to MSP, highlighting some of the key milestones.

  • MicroScope – November 2021: Scaling the skills shortage

    Is the technology sector facing an IT skills exodus?
    Three out of five of tech professionals have told researchers they are looking to move jobs over the next year. Cath Everett asks why is this, and how big a skills problem the technology industry is facing

    Always at your service
    One of the themes of the year is the idea that customers want, and resellers need to be able to offer, everything as a service – or XaaS. Billy MacInnes investigates the current state of play

    The endurance of the channel: Who are you calling doomed?
    Predicting the demise of the channel had become a well-worn mantra, but those days are gone and there are few signs of the end coming any time soon, says Billy MacInnes

Find more content like what you just read:

  • MicroScope – December 2019: Time for change

    In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider

    Download

  • MicroScope – July 2023: The pressure to deliver

    With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics

    Download

  • MicroScope: Steering IT in the right direction

    An issue looking at the timing of the ideal sales pitch and just what's happening with IoT and the channel.

    Download

  • Microscope:Channel delivering growth

    The indirect route to market has never been more important for those looking to get UK sales and services coverage.

    Download

  • MicroScope – June 2023: Take a balanced approach to security

    In this issue, read about how to help customers manage their security portfolios in a world of increasingly complex systems, discover how insights are providing more opportunities for partners, and learn whether being an MSP is enjoyable or not

    Download

  • MicroScope – September 2023: Channel pushes on against the odds

    In this issue, we take a look at the struggles and triumphs faced by the channel this year so far. Also read up on possible solutions to the skills shortage, including the opening up of STEM to a more diverse range of students, and the necessity for improving skills on the job.

    Download

  • MicroScope – October 2023: Automating repetition in storage and backup management

    In this issue, we explore how the growing hype of generative artificial intelligence is set to make change in the storage and backup management world, as well as the concerns and limits of the technology. Also, read about the importance of getting MSSPs and suppliers on the same page, and how SSC is moving to meet customer needs.

    Download

  • MicroScope – May 2020: Staying connected

    In this issue, read about how the channel is helping customers stay connected during the pandemic, with Covid-19 raising hardware as businesses aim to provide technology for home workers. Also discover the benefits of SD-WAN and learn about the top compliance concerns for the coming year

    Download

  • MicroScope – May 2021: Exploring digital metamorphosis

    Digital transformation is the buzz phrase, but is it more a question of evolution? In this issue, experts weigh in on digitisation and its effect on the world of work. Also read about local broadband providers aiming to improve internet connection and productivity, and find out how to tackle sales in a post-pandemic landscape

    Download

  • MicroScope: Grasp the social networking opportunity

    An issue looking at the issues around social media, the growth in unclouding and some security industry predictions for the year ahead.

    Download

  • MicroScope's ultimate guide to the digital transformation and emerging opportunities for the channel

    The phrase might be one that gets over used at conferences and in pitches but it refers to something that is really happening and to revenue opportunities that are emerging right now. This e-guide will share some of the recent developments in the channel and the latest thoughts about the issue.

    Download

  • MicroScope – October 2021: Choosing a channel career

    In this issue, we explore whether more partners equals better business, and take a closer look at how IT consumption is changing thanks to subscription services. Also read a special feature looking into whether the channel offers good prospects for school-leavers hoping to start on a career path that could make a difference

    Download