Navigating the GenAI Revolution
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2024 ServiceNow Insight and Vision Report
By: ServiceNow and NTT Data
Type: Research Content
The 2024 ServiceNow Insight and Vision Report explores challenges and opportunities with the ServiceNow platform. Key findings include:
- Digital transformation has stalled, with 73% of businesses achieving less than half their goals in the past 2 years. ServiceNow is seen as a solution to this impasse.
- Businesses are maturing in ServiceNow adoption, with 59% using it for over 3 years. ITSM and ITOM are the most adopted capabilities, but interest in GenAI and security is rising.
- ServiceNow aids technology consolidation, with 58% retiring 3 or more tools.
- And more
Read the full report now to find out how you can maximize your ServiceNow investment.
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Modernize ERP Systems And Accelerate Transformation
By: ServiceNow
Type: eBook
Your ERP is among your business’s most critical assets, but it isn’t the easiest to maintain or modernize. Sprawling ERP footprints, cluttered legacy systems, and inefficient manual processes can create endless headaches across the enterprise.
In this eBook, learn how ServiceNow and their partners can help you overcome the challenges associated with ERP innovation at any scale. Highlights inside include:
- Enhancing ERP with automated workflows and low-code/no-code tools
- How ServiceNow’s partners help you get the most out of your ERP
- Individual partner profiles and real-world outcomes
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How effectively are you exploiting AI and machine learning?
By: AWS
Type: Research Content
AI is set to shake up telco operating models, and implemented the right way could lead to new growth and revenue streams. But first operators need to adopt a coherent, company-wide data infrastructure as well as put the right technologies and processes in place.
This report – based on interviews with 20 of the world’s largest and leading communications service providers (CSPs) globally, plus a survey of 104 executives across 73 telcos worldwide – sets out to evaluate where operators are with their AI strategies and what they need to do to make them fit for the future and deployed at scale.
The report details what CSPs need to do to build an AI-ready strategy and put the necessary skills in place.
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Computer Weekly – 27 February 2024: Microsoft's 'unfair' cloud licensing under scrutiny
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we examine claims that Microsoft's licensing policies are damaging competition in the cloud. Our latest buyer's guide asks if hybrid cloud is now CIOs' end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified comms market. Read the issue now.
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Computer Weekly – 13 August 2024: Designed to deceive – reviewing the Post Office scandal inquiry
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we review the marathon latest phase of the Post Office scandal inquiry, as ministers, civil servants, executives and lawyers were shamed. We look at IOWN – a candidate for the next generation of networking technology. And we examine best practice in software asset management. Read the issue now.
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SD-WAN and SASE Managed Services Survey Report 2024
By: Aryaka
Type: Research Content
This report can provide you with insight into why SD-WAN and SASE managed services are essential for secure cloud connectivity and hybrid work. Access the report to learn how enterprises are integrating networking and security to address growing complexity.
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Top trends shaping APAC's tech landscape in 2024
By: TechTarget ComputerWeekly.com
Type: eGuide
While GenAI is not expected to supersede other IT priorities such as cloud, application development and cyber security, it will augment those areas by making it easier to build software and improve cyber resilience. In this round-up, we review some of the key IT trends that are likely to shape the industry across the region in 2024.
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Computer Weekly – 7 May 2024: Casting a critical eye on HMRC's IR35 checker tool
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we investigate what has been going on with the HMRC's Check Employment Status for Tax (CEST). We also speak to the CIO of Danfoss about making datacentres greener and explore the issue of restoring data and system backups after a ransomware or cyber attack. Read the issue now.
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State of GenAI: Enterprise Strategy Group report
By: Enterprise Strategy Group
Type: ESG Research Report
As the generative AI (GenAI) market accelerates, your business, like every business, is pressured to keep up. To strengthen your understanding of the present state of GenAI – including challenge areas, use cases and budget strategies – review this report by TechTarget’s Enterprise Strategy Group (ESG).
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Computer Weekly – 12 December 2023: Shaping the modern workplace
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we examine how the shift to cloud services and the need to deal with a hybrid workforce have changed modern IT. The emerging area of computational storage promises performance boosts for demanding workloads – we look at the challenges. And we find out how Zoom plans to exploit GenAI. Read the issue now.
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Computer Weekly – 24 October 2023: Brewing data insights at Heineken
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
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NNL CXO Modernize IT services and operations with AI
By: ServiceNow and IBM
Type: White Paper
Modernize IT services and operations with AI to boost productivity across your organization. Discover how AI and GenAI can empower IT service agents, operators, and general employees to achieve new levels of efficiency and innovation. Read the white paper to learn more.
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Unleash GenAI with a validated design for model inferencing
By: Dell Technologies
Type: Product Overview
In this product overview, you'll learn how to accelerate your Generative AI initiatives with a validated design from Dell Technologies and NVIDIA. This solution addresses key challenges like latency, responsiveness, and computational demands to transform enterprise data into high-value insights. Read on now to learn more.
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ServiceOps: The natural bridge for fundamental IT disconnects
By: ServiceNow
Type: Analyst Report
ServiceOps just makes sense. It is practical and makes everyone’s job easier… but how can you adopt without requiring major disruption in day-to-day realities? Find out in this research report.
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Democratizing GenAI app creation
By: Siemens
Type: eBook
In this e-book, discover how Mendix and Amazon Bedrock can democratize the development of GenAI-enabled apps, empowering businesses to accelerate digital transformation. Learn how low-code and GenAI can drive innovation across product development, supply chain, quality, sales and HR.
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L'Oréal: Launching Gen AI as a Service in 3 months with Cloud Run and LangChain
By: Google
Type: Case Study
L'Oréal leveraged Google Cloud Run and LangChain to develop GenAI as a Service, a set of secure, scalable generative AI APIs. This enabled the cosmetics giant to quickly empower its 90,000 employees with generative AI capabilities while ensuring data security. Read the full case study to learn more.
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Computer Weekly – 12 November 2024: Innovating with weather data at the Met Office
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how the Met Office is using its vast stores of weather data to create innovative new products. Our latest buyer's guide looks into identity and access management systems. And we examine the geopolitical threats that could curb the openness of open source. Read the issue now.
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Trend Watch: Generative AI in APAC
By: TechTarget ComputerWeekly.com
Type: Ezine
Organisations are starting to incorporate generative AI into their everyday processes. In this handbook, focused on GenAI in the Asia-Pacific region, Computer Weekly looks at how it's being deployed in healthcare, Australia's GenAI journey, the technology's relationship with the cloud and Red Hat's issues with source code.
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Deliver better HR services faster with Now Assist
By: ServiceNow
Type: eBook
Discover how GenAI-powered Now Assist can empower your HR teams to deliver faster, more efficient services. Boost productivity, automate repetitive tasks, and enhance employee experiences. Read the e-book to learn more.
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Deliver better HR services faster with Now Assist
By: ServiceNow and DXC
Type: eGuide
Unlock the power of GenAI to streamline HR service delivery and accelerate app development. Now Assist from ServiceNow empowers employees with self-service, boosts HR agent productivity, and simplifies custom app creation. Read this guide to discover how GenAI can transform your HR and development workflows.
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Workforce upskilling for the AI era: Tools and training
By: Dell Technologies and Intel
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As AI and generative AI transform work practices, organizations must upskill employees and invest in automation to drive productivity gains. This IDC Infobrief explores key challenges and requirements for preparing the workforce for the AI era. Read the full report to learn how to secure remote access and build user trust.
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Discover how AI leaders are driving innovation in the modern era
By: Domino
Type: eBook
As AI investments surge, enterprises must navigate the complexities of GenAI and AI governance. This eBook explores strategies for implementing GenAI, scaling AI initiatives, and achieving AI innovation and competitive advantages. Read the full eBook to learn how AI leaders are leveraging AI's potential.
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XDR IN 5G NETWORKS: ENHANCING TELCO SECURITY THROUGH GENERATIVE AI
By: NOKIA
Type: Analyst Report
This ABI Research report explains how XDR can enhance 5G security; how Generative AI can significantly improve XDR's ability to detect, analyze, and respond to threats in the 5G ecosystem; and how to strengthen 5G security with Nokia's NetGuard Cybersecurity Dome.Learn how GenAI can strengthen your 5G security by reading the full report here.
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Boost IT productivity and employee experiences with generative AI
By: ServiceNow and CRI Advantage
Type: White Paper
Discover how ServiceNow's Now Assist can boost IT productivity and employee experiences with GenAI-powered solutions for service management, operations, portfolio management, and app development. Learn how to accelerate innovation and drive real business value. Read the white paper to learn more.
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Analyst report: Pivoting to AI-at-Scale
By: Red Hat and Intel
Type: Analyst Report
AI is poised to drive $19.9 trillion in global economic value by 2030. To fully capitalize on this potential, organizations must pivot from GenAI experimentation to AI-at-scale. An AI-ready infrastructure powered by open hybrid cloud is critical for scaling AI. Read this full IDC InfoBrief to learn more.
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17-page report: Government technology trends
By: KPMG LLP
Type: Research Content
Take a look through this 2024 research report by KPMG to deepen your understanding of the technology trends impacting government agencies.
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Infographic: How organizations are using generative AI in Asia-Pacific
By: TechTarget ComputerWeekly.com
Type: Infographic
Enterprise Strategy Group (ESG), an IT analyst firm owned by Computer Weekly publisher TechTarget, has published research about generative AI (GenAI) enterprise use cases that shows the concept ranking higher than sustainability and cloud migration as a strategic priority for enterprise IT globally.
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The Intelligent CX Revolution: How AI is Changing the Game
By: Sprinklr
Type: Analyst Report
Explore how AI and generative AI are reshaping the customer experience. Access this white paper to learn how enterprises can harness AI to drive impactful customer and business outcomes, address workforce challenges, and partner with the right technology provider.
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Maximizing the Business Value of AI with a Digital Platform
By: ServiceNow
Type: Analyst Report
As companies enhance digital capabilities, maximizing AI value is critical. This IDC report explores how a digital platform approach can help organizations drive business impact through AI, improve customer experience, and achieve better outcomes. Download the full report to learn more.
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State of Data + AI: Data intelligence and the race to customize LLMs
By: DataBricks
Type: Research Content
This report offers insights into the rapid adoption of machine learning, the rise of generative AI, and the role of data intelligence platforms in AI success. It discusses trends in model production, NLP growth, and enterprises customizing large language models. Discover how leading organizations excel with data and AI in the full report.
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Computer Weekly – 6 February 2024: Generative AI – an early adopter's experience
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, as IT leaders start to implement GenAI in their organisations, we look at the experiences of one early adopter. Our latest buyer's guide examines the key security trends for 2024. And Microsoft's head of identity talks about a future without passwords. Read the issue now.
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Secure GenAI Workloads to Unlock Transformative Potential
By: Amazon Web Services
Type: ESG Showcase
Securing generative AI (GenAI) workloads is crucial to protect sensitive data, maintain intellectual property, and build customer trust. This report explores how AWS solutions can help organizations build a comprehensive security model for their GenAI initiatives. Read the full Enterprise Strategy Group Showcase.
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Responsible generative AI: Reap the rewards, manage the risk
By: Domino
Type: White Paper
You’ve heard about the massive potential of GenAI. But GenAI also poses many critical challenges and risks for your organization, including a skills gap as well as extreme demands on your computing infrastructure. Download this white paper now to discover key considerations in creating a responsible GenAI strategy.
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AI, Today: Insights From 400 Senior AI Professionals on Generative AI, ROI, Use Cases, and More
By: Dataiku
Type: Research Content
As GenAI becomes a cornerstone of modern business, 90% of leaders are making substantial investments to harness its potential. Of those, 33% have created new budget lines specifically for GenAI, while 57% are using money from other budgets, such as IT, data science, or analytics. Access this research content now to learn more.
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Infinidat Cures RAG Inferencing Response Time Troubles
By: Infinidat
Type: White Paper
This paper explores the boons of Retrieval-Augmented Generation (RAG) inferencing and how to mitigate all-too-common RAG storage latency bottlenecks. Download your copy to address these RAG inferencing issues and see how Infinidat's Neural Cache technology address RAG latency and enhances LLM performance.
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Implementing GenAI: Use cases & challenges
By: TechTarget ComputerWeekly.com
Type: eGuide
The use cases of generative AI are wide-ranging and have the potential to impact nearly all areas in business and IT. In this e-guide on generative AI, learn how to put the technology to work in business applications, DevOps and IT, as well as manage implementation challenges and risks.
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The Importance of Securing Workloads for Generative AI
By: AWS & Fortra
Type: ESG Showcase
Securing Generative AI workloads is crucial to protect sensitive data, intellectual property, and brand reputation. AWS offers solutions like Nitro System, Key Management Service, and PrivateLink to build a comprehensive security posture. Read the full ESG Showcase report to learn more.
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Harness the power of AI: A guide to modernizing your workplace
By: Dell Technologies and Intel
Type: eBook
As the very definition of the workplace evolves, the impact of the endpoint on end-user productivity, IT management, and security is under more scrutiny than ever before. Alongside this trend is the adoption of AI, which is rapidly climbing the list of priorities—and challenges—that organizations have. Access this e-book to learn more.
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Harness the power of AI: A guide to modernizing your workplace
By: Dell Technologies and Intel
Type: eBook
As the very definition of the workplace evolves, the impact of the endpoint on end-user productivity, IT management, and security is under more scrutiny than ever before. Alongside this trend is the adoption of AI, which is rapidly climbing the list of priorities—and challenges—that organizations have. Access this e-book to learn more.
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How to improve the quality of genAI apps using graph databases
By: Amazon Web Services
Type: ESG White Paper
This white paper aims to guide customers on how they improve the quality of GenAI applications using graphs to significantly enhance the capabilities of GenAI applications, ultimately driving competitive advantages and innovation.
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GenAI: Empowering enterprises and engineering for the future
By: Virtusa
Type: White Paper
Discover how generative AI (genAI) is transforming enterprises and engineering. Learn about leveraging GenAI to build new revenue streams, boost productivity, and enhance data engineering. Explore the enterprise readiness of AI tools and Virtusa's perspective on empowering the future. Read the white paper to learn more.
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Delivering Trust, Control, and Scale With GenAI Observability
By: AWS & WhyLabs
Type: ESG Showcase
As generative AI (GenAI) adoption grows, organizations need observability to ensure trust, control, and scale. This Enterprise Strategy Group Showcase explores the role of observability in GenAI, key capabilities to consider, and how the WhyLabs platform with AWS Bedrock can help. Read the full report now to learn more.
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Strategies for a successful GenAI implementation
By: SAS
Type: Research Content
The advent of generative AI (GenAI) promises to revolutionise the landscape of human and business productivity. This report presents best practices and strategic insights aimed at empowering organisations to harness GenAI’s full potential. Download your complimentary copy now to learn more.
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Strategies for Harnessing the Transformative Power of Generative AI
By: SAS
Type: Research Content
This research report explores how organizations are deploying generative AI to drive innovation and efficiency. Inside, you'll learn strategies for successful GenAI implementation, including governance, integration, and talent management. Read the full report now to find out how you can harness GenAI's potential and gain a competitive edge.
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Harness the Power of Generative AI
By: AllCloud
Type: Analyst Talk
To take advantage of what GenAI can do, it’s important to understand the context of how AI tools work and gain a vision for exactly how they can be used. In this e-book, discover how GenAI can enhance your business processes, improve decision-making, drive innovation and more. Read on to learn how you can unlock the full potential of GenAI.
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Streamline customer service with AI-powered Now Assist
By: ServiceNow and DXC
Type: eGuide
Generative AI (GenAI) can streamline customer service, field operations, and app development. Access this guide to learn how Now Assist by ServiceNow can reduce manual effort, improve productivity, and enhance experiences for customers and employees.
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Streamline customer service with AI-powered Now Assist
By: ServiceNow and CRI Advantage
Type: eBook
Discover how ServiceNow's GenAI-powered Now Assist can streamline customer service, field service, and app development. Learn to automate tedious tasks, boost agent productivity, and deliver personalized experiences. Read the e-book to see how GenAI can transform your business.
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Chart your path to success by unlocking the power of your data
By: Dell Technologies
Type: eBook
In this e-book, explore how organizations are innovating to drive business outcomes, what's blocking them, and how they can take advantage of new technologies like generative AI as an innovation accelerator.
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How generative AI adds value across workstreams
By: ServiceNow
Type: eBook
Before you can unlock the benefits of GenAI, you first must answer the question: How do I incorporate GenAI into my IT estate? Download this e-book to find out.
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How generative AI adds value across workstreams
By: ServiceNow and CRI Advantage
Type: eBook
Discover how generative AI can boost productivity across your enterprise. Learn how to leverage ServiceNow's GenAI capabilities to automate workflows, transform employee and customer experiences, and accelerate business agility. Read the e-book to unlock the full potential of GenAI.