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What's next for CX? Financial leader's guide for success

The financial services industry is undergoing a digital transformation, necessitating improved customer experience (CX). However, as CX standards keep changing, it can be difficult to ensure you're staying up to date.

This white paper examines the role of digital technologies, including AI, in enhancing CX. Additionally, it covers:

  • Digital transformation and personalization in meeting customer expectations
  • AI tools like chatbots, fraud detection, and predictive analytics in elevating CX
  • Strategies for collecting and integrating customer feedback from digital channels
  • And more

To deliver exceptional CX, financial institutions must embrace digital innovation. Read this white paper for actionable insights to enhance your CX program.

These are also closely related to: "BankingSuite: Core and Data Modernization"

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    The digital transformation of financial services has heightened customer expectations for mobile banking. Customers now demand real-time, personalized, and secure interactions for streamlined financial management. This white paper explores strategies financial institutions can use to balance innovation and security amid evolving demands.

    Key topics include:

    · How customer expectations drive the need for mobile innovation beyond traditional solutions
    · The role of on-premises infrastructure in ensuring data sovereignty and security
    · The challenge of maintaining regulatory compliance while enabling digital transformation

    To learn more, read the full eBook now.

  • Four Things You Need to Know Before Undertaking an AI Project

    Adopting AI can be challenging, with only 8% of organizations seeing significant financial impact. This eBook from NVIDIA outlines four steps to boost ROI from AI investments:

    • Do your homework - Plan your AI journey, from problem definition to infrastructure. Assess feasibility, quick wins, and data readiness.
    • De-risk your AI projects - Prevent data science talent from wasting time on integration. Use turnkey AI infrastructure to speed solutions.
    • Upskill your talent - Provide access to AI experts for guidance and quick issue resolution.
    • Realize your AI vision - Use a scalable AI platform that grows with your business needs.

    Read the full eBook to learn how companies unlock AI's potential.

    Achieve AI-powered insights faster on x86-based NVIDIA DGXTM systems, powered by NVIDIA Tensor Core GPUs and Intel® Xeon® processors.

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