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How Hopper scales phone support with a genAI voice assistant

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How Can Airlines Elevate CX for Gen Z Travelers?

By: Teleperformance

Type: White Paper

Are airlines ready to meet the customer-experience needs of tech-savvy Gen Z travelers?

Along with unpacking common obstacles to achieving that goal, such as staff shortages and operational inefficiencies, this white paper considers key technologies that airlines can use to enhance CX and their channel strategies.

These technologies include GenAI, VR, analytics and more.

To discover how airlines are leveraging the above tools for success, dig into the 14-page paper.

These are also closely related to: "How Hopper scales phone support with a genAI voice assistant"

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    Navigating The Future Of CX: Trends, Insights And Predictions For Conversational AI In 2024

    By: Boost.ai

    Type: eBook

    This guide examines the most important trends in customer experience (CX) and conversational AI in 2024, including automation, omnichannel strategies, and ethical AI use. It provides insights for businesses to enhance customer interactions through these technologies.

    The report highlights consumer frustration with long wait times and a preference for AI solutions. It discusses the changing landscape of CX, the effects of automation, the necessity of omnichannel presence, and responsible AI implementation. It also covers human-AI cooperation and natural language processing advancements.

    Learn how to propel your organization forward and excel in customer service in 2024 and beyond. Access the full eBook today.

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    Voice Intelligence (Vi)™ Boosting Workplace Productivity

    By: T-Mobile for Business

    Type: Product Overview

    To close deals and get more done, you might feel compelled to make a drastic change, like hiring an entirely new team. But there is one small change that combines speech recognition and machine learning that helps employees accomplish more in half the time: Voice Intelligence (Vi).

    View this paper to discover 6 ways you can use Vi to improve your business.

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