Zoom vs Industry Average: Uncovering the Total Cost of Ownership
By: Zoom Video Communications View more from Zoom Video Communications >>
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Boost Zoom compliance with these 3 best practice tips
By: Theta Lake
Type: White Paper
With the rise of Zoom and similar cloud communications, adhering to voice data regulations has become crucial. Theta Lake's white paper delves into voice compliance, proposing three key practices for Zoom users.
These strategies ensure Zoom use is compliant and secure, maximizing the platform's benefits.
Download the white paper to unlock the 3 best practices, and boost your Zoom compliance.
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Ultimate Guide On How To Set Up A Zoom Conference Room
By: Shure Inc.
Type: Blog
Zoom and video conferencing meetings are essential to the success of practically every business nowadays. Having your Zoom Rooms ready to go for when employees return to the office will help streamline communication between in-person and remote participants.
So, to help you get your conference rooms ready, dive into this blog to take you through how to set up a Zoom conference room with video conferencing.
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Computer Weekly – 12 December 2023: Shaping the modern workplace
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week’s Computer Weekly, we examine how the shift to cloud services and the necessity of dealing with a hybrid workforce have changed modern IT. The emerging area of computational storage promises performance boosts for demanding workloads – we look at the challenges. And we find out how pandemic poster child Zoom plans to exploit generative AI. Read the issue now.
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Infographic: Zoom vs Teams vs Cisco
By: TechTarget ComputerWeekly.com
Type: eGuide
While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.
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A Guide to Exceptional Webex, Zoom, and Microsoft Teams Experiences
By: Cisco ThousandEyes
Type: eBook
Collaboration applications, such as Cisco Webex, Microsoft Teams, and Zoom, have redefined communication in the workforce. In this guide, you’ll learn about best practices for monitoring collaboration applications. Read on to learn more.
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How AI-Powered Phones Are Changing The Modern Workplace
By: Zoom Video Communications
Type: eBook
As remote and hybrid work become the norm, businesses need to rethink how their teams communicate and collaborate. Access this e-book to discover how an AI-powered phone system like Zoom Phone can streamline your communication tools, boost productivity, and improve the employee and customer experience.
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Revolutionize employee experiences with AI-powered cloud voice
By: Zoom Video Communications
Type: Analyst Report
Cloud-hosted voice powered by AI can transform employee experiences by enhancing collaboration, productivity, and compliance. This IDC InfoBrief explores how cloud voice can revolutionize the future of work. Read the full report to learn more.
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MicroScope – May 2021: Exploring digital metamorphosis
By: MicroScope
Type: Ezine
Digital transformation is the buzz phrase, but is it more a question of evolution? In this issue, experts weigh in on digitisation and its effect on the world of work. Also read about local broadband providers aiming to improve internet connection and productivity, and find out how to tackle sales in a post-pandemic landscape
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How to save €3.2 million and reduce 680 tons of CO₂ with Unicon
By: Unicon GmbH
Type: Case Study
The Rhineland-Palatinate State Tax Office overcame pandemic challenges by scaling remote workspaces, deploying video conferencing, and centrally managing devices with Unicon solutions. This resulted in €3.2 million in savings and 680 tons of CO₂ emissions avoided. Read the full case study to learn more.
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Launch, differentiate, and grow your business on AWS
By: AWS
Type: Infographic
Discover how AWS enables ISVs to build, market, and scale innovative applications. Leverage the most comprehensive set of AI, ML, and security services to drive technical advances, expand reach, and boost productivity. Learn more about building modern applications on AWS.
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Ensuring High Performance Zoom
By:
Type: Talk
Zoom averages more than 300 million daily active users with business customers making up lion’s share, and enterprise customers growing exponentially. Keeping this business-critical service performing at its best, is a must-have directive for most companies and organizations. If Zoom quality suffers from bad voice quality, slow connections, or service unavailability, then not only do people get frustrated and lose productivity but the business is negatively impacted. IT professionals need to rapidly find and fix issues, in real time, in what typically is a complex service environment with complex dependencies beyond the Zoom application. NETSCOUT’s nGenius Performance Management Platform provides a scalable deep packet inspection approach to help identify the root cause of Zoom performance issues and reduce Mean-Time-To-Resolution (MTTR) to rapidly restore service levels and improve the Zoom user experience. Join this discussion to gain insight on: • NETSCOUT’s end-to-end visibility of Zoom performance enables rapid troubleshooting of quality issues no matter if the user is connecting to Zoom services from home offices, remote locations, or on-prem • The broader network and application environment and activities which underpin and support the performance of Zoom services in complex environments • How NETSCOUT technology has helped customers solve complex issues in their UCaaS environments impacting services • A demo of NETSCOUT’s solution monitoring Zoom that provides the intelligent data needed to identify root-cause of issues in real-time, dramatically reducing downtime
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Get your Zoom to Zing
By:
Type: Talk
Few collaboration tools have exploded on the scene like Zoom. And now Zoom is encroaching on the enterprise space, taking on the long standing players in the market. Driven by people power, and Zoom's ease of use and flexibility, individuals and teams within organizations are switching to the Zoom app from other UC platforms, causing a headache for many IT departments. If your organization is introducing Zoom - whether as a pilot or adopting it as the collaboration tool of choice - how can you ensure success? This session will cover three key areas to get your Zoom to Zing! - Zoom Security - critical to adoption within the enterprise - Zoom troubleshooting - how to resolve issues quickly and support IT departments who are already stretched to the limit. - Zoom Rooms - how to monitor and deliver the best experience across Zoom Rooms This promises to be a fantastic session with time for live Q&A. Get your Zoom to Zing!
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Upgrade your Collaboration! - Dell and Zoom
By:
Type: Video
Please join Zoom and Dell to better understanding how to increase collaboration through your organization and connect more effectively with your customers. We will cover: • Zoom collaboration • Maximizing your internal and external events through webinars • How Zoom can enhance and integrate with productivity tools you are using today • Integrating cloud-based telephony with Zoom Phone Speakers: Ray Saunders | ray.saunders@zoom.us Brian Smith | brian.smith@zoom.us Michael Hennigan | michael.hennigan@zoom.us Jean Paul Botello | jeanpaul.botello@zoom.us John Nelms | john.nelms@zoom.us
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From classroom to workplace - The power of collaboration with Zoom
By:
Type: Video
[Reimagine Education Experience: Collaborate, Support and Empower] Zoom APAC Education Summit - Part 3: From classroom to workplace Tools like Zoom provide an unprecedented amount of collaboration across classrooms and workplaces. In fact, 98% of the top 50 national universities in the US and 22 of the top 25 largest K-12 school districts in America choose Zoom for their collaboration needs. There’s a reason “Zoom” is synonymous with collaboration – no one does it better. Join us in this presentation from the Zoom APAC Education Summit 2023 to learn: • How best to take advantage of the Zoom platform • How to attract more students to your school • A demo of Zoom Workspace and Zoom for Education
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How to be an expert in hosting impactful hybrid events?
By:
Type: Video
Zoom provides you with modern, flexible all-in-one solutions for virtual events, built on Zoom’s reliable video technology that helps you deliver high-quality, engaging experiences to audiences of any size, from anywhere. In this session, we will cover: - Introduction of Zoom's all-in-one solutions for all your hybrid events - Use Cases demonstration: Zoom Webinar vs. Zoom Sessions vs. Zoom Events - Tips & tricks to hone your hybrid event management skills
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Best practices for maximizing content ROI
By: Enterprise Strategy Group
Type: BrightTALK Webinar
In this webinar, Enterprise Strategy Group analysts Christophe Bertrand and Melinda Marks will zoom in on the most difficult content challenges faced by go-to-market teams and unpack the barriers to achieving ROI and strong engagement from your content-based programming. Tune in to learn more.
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Virtual tour: Zoom Experience Center
By:
Type: Video
Get a behind-the-scenes look to learn how we at Zoom approach hybrid work as we showcase our latest workplace innovations to help your business with your return-to-the-office plans during this immersive 1-hour virtual tour. Our Zoom Experience Tour offers you insights into the following topics, among others: ● Calling worldwide via the cloud with Zoom Phone ● Leveraging Zoom Phone to stay connected everywhere ● Delivering prompt, and personalized customer experiences that drive loyalty with Zoom Contact Center ● Creating effective and inclusive meeting experiences with Zoom Rooms ● Greeting your guests and employees at the Virtual Reception ● Booking and using flexible workspaces ● Brainstorm and plan with the Zoom Whiteboard
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Dell & Zoom: Upgrade your Collaboration!
By:
Type: Video
Please join Zoom and Dell for a great webinar featuring all the latest news and how Zoom can help your organization stay connected. During the webinar we will cover: • Zoom collaboration • Maximizing your internal and external events through webinars • How Zoom can enhance and integrate with productivity tools you are using today • Integrating cloud-based telephony with Zoom Phone" Presented by: Patrick "PMC" McMillin, Dell Channel Manager Tony Harris Michael Hennigan
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MetriSight Ep.40 - Employee Engagement, the Workvivo Way
By:
Type: Video
In April, Zoom announced the acquisition of Workvivo, an employee engagement and communications app provider. Today we touch base with Gidi Pridor, Workvivo CMO, on how the Zoom-Workvivo relationship came about and what Workvivo brings to Zoom, and vice versa.
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Empower student experiences across your institution
By:
Type: Video
[Reimagine Education Experience: Collaborate, Support and Empower] Zoom APAC Education Summit - Part 4: Empowering student experiences The top challenge institutions face when trying to deliver great student experiences is being bogged down by legacy systems that fail to integrate with each other. Luckily, institutions have an easy solution to this problem: Zoom Dive into this presentation from the Zoom APAC Education Summit 2023 to learn: • How Zoom seamlessly integrates with your existing tools • How you can use Zoom Events for hosting online university events • What students are expecting from education in 2023 • How to design the modern student experience
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Simplifying teaching & learning with Zoom and Canvas LMS
By:
Type: Video
[Reimagine Education Experience: Collaborate, Support and Empower] Zoom APAC Education Summit - Part 5: Building educational experiences Building modern educational experiences for students is the key to attracting undergrads to your university from all over the world. But what is “the modern educational experience” and how can your institution meet these expectations? Join us in this presentation from the Zoom APAC Education Summit 2023 to learn: • How Zoom enables you to set up a hybrid learning environment within one platform • How Zoom gives students the autonomy to take charge of their own learning • How Zoom brings invaluable data-driven insights to education
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Uncover the Secret to Quickly Improving Zoom Performance
By:
Type: Talk
As organizations increasingly rely on Zoom for seamless communication and collaboration, ensuring optimal performance is paramount. In this session, we'll explore how our newest Script Recorder simplifies the process of testing Zoom performance, enabling you to create custom scripts effortlessly to automate Zoom workload testing. Discover how this innovative feature empowers you to conduct comprehensive performance tests, including launching Zoom sessions, initiating video calls, and simulating various user interactions. Don’t wait to register! Secure your spot today to streamline workload automation, drive productivity, and deliver exceptional Zoom experiences.
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Demonstration: Connecting a Distributed Workforce with Zoom’s AI-First Product Innovations for your business
By:
Type: Video
[2024 Zoom Employee Experience Summit] Demonstration on Zoom Workplace: Even if you already have a collaboration suite, we’ll show you how easily Zoom Workplace with AI Companion can integrate with your existing tools, allowing you to leverage time saving productivity features that are included at no additional cost.* Get a sneak peek at how you can optimise in-person interactions and boost productivity in flexible work environments. *AI Companion is included at no additional cost with the paid services assigned to Zoom accounts.
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Q&A with the Head of Zoom Phone
By:
Type: Replay
Zoom has become synonymous with video meetings, but its phone business has grown as well. Tune in as TechTarget news writer Mike Gleason briefly talks with Zoom Phone head Graeme Geddes about the expansion of Zoom's phone business, as well as the role of the office phone in an increasingly video-centric communications landscape.
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IR Collaborate - Live Demo [March 2021]
By:
Type: Talk
Our monthly live demo of IR Collaborate - this session will focus on the newly released Zoom capabilities. With a focus on: - Securing your Zoom environment - Troubleshooting a call end-to-end - Optimizing Zoom Rooms performance and experience This will be a live session with time for Q&A with Stefan Rottbeck, one of our Senior Solutions Engineers.
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Reimagine Teamwork with AI: Navigating Flexible Working
By:
Type: Video
[2024 Zoom Employee Experience Summit] Keynote on Zoom Workplace: To embrace rapid AI innovations and the changing needs of employees, businesses will need to reimagine how their teams best communicate and collaborate, both internally and externally. Explore how Zoom Workplace can enhance or integrate with your collaboration tools in the era of flexible working.
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Customer Spotlight: How Zoom Rooms Transformed Your Hybrid Meeting Experience
By:
Type: Video
Hybrid meetings are a crucial aspect of any business especially for those in the Small-Mid business space. Conducting them efficiently in today's world can be challenging, particularly when teams are dispersed. Join us for a real-life discussion with GS1 Australia, a SMB barcode provider who successfully implemented Zoom Rooms in their business. GS1 Australia will share their journey of how they transitioned from traditional meeting rooms to Zoom Rooms, the challenges they faced, and the benefits they experienced. In this session, you will: Discover how Zoom Rooms revolutionized GS1 Australia's business meeting experience Learn about the challenges and benefits of transitioning from traditional meeting rooms to Zoom Rooms Explore advanced Zoom Rooms features, including wireless screen sharing, digital whiteboarding, and smart meeting rooms Enhance your meeting productivity, collaboration, and engagement Gain valuable insights and inspiration for implementing or optimizing Zoom Rooms in your small-mid business. Whether you're considering implementing Zoom Rooms in your business or looking to optimize your current setup, this session will provide you with practical examples and valuable insights to enhance your meeting experience. Don't miss this opportunity to learn from real-life examples and elevate your hybrid meeting game with Zoom Rooms.
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Innovations according Pro AV Zoom Room
By:
Type: Video
In this insightful conversation, Andy Carluccio from Zoom discusses the latest innovations, challenges, and future directions of video conferencing technology. He delves into the role of audio quality, the importance of seamless user experiences, and how Zoom and Shure are adapting to the evolving needs of their users. The interview highlights key trends and developments in the industry, offering valuable perspectives for professionals in the tech and AV fields.
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Optimizing Zoom for Service Providers
By:
Type: Replay
With Zoom gaining popularity in the Enterprise space, it adds further complexity to what - in many cases - was already a complex collaboration environment. This complexity is even greater for Service Providers who are managing multiple environments for customers across the globe. With the addition to Zoom, how can Service Providers ensure they can continue to optimize environments for their customers? This session will cover key considerations for Service Providers when having to manage Zoom within multiple customer environments, specifically: - Cost reduction - what is the best way to manage licensing - Driving Adoption - are users adopting Zoom and are there any issues? - Performance to SLAs - ensure SLAs are kept despite the increase in complexity
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4 Keys to Zoom Security
By:
Type: Replay
Over the last 12 months Zoom has become one of the most popular collaboration tools, helping keep workforces connected and businesses in operation, becoming a household name almost overnight. And with that level of popularity came some very well publicized security issues – “Zoom-bombing” entered our vernacular, there were reports of data leaks, and privacy breaches. Zoom has taken big strides to address these issues, improving security to provide peace of mind, introducing a range of measures – like password protection, encryption, joining restrictions – and you can apply settings at various levels – accounts, groups and users. While this is both comforting – and necessary – the security settings are not exactly easy to manage or get visibility into. Do you actually know how secure your Zoom environment is? And, more importantly, what can you do to make sure that you’re ticking all your security boxes, and staying compliant with company policies or regulations? Join this session to learn the 4 keys to Zoom Security.
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Zoom Around Easily with VMware SD-WAN
By:
Type: Replay
Come join us to learn about our partnership with Zoom and how VMware SD-WAN™ by VeloCloud® can deliver high quality Zoom sessions, even over a congested network. We’ll also walk through how we can help with your business continuity initiatives.
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Modernize Your Small Business Telephony System with Zoom Phone
By:
Type: Video
In today's fast-paced business environment, efficient communication is critical for small and medium-sized businesses. Join us in this webinar as we show you how Zoom Phone can modernize your telephony system, transforming your business communication to the next level. In this webinar, our Zoom expert will provide insights on how Zoom Phone can help you: * Enhance team productivity and streamline communication. * Unify your communication channels to create a more cohesive and efficient communication experience. * Expand work capability with advanced features like call routing, voicemail transcription and analytics * Say goodbye to outdated phone systems and hello to efficiency By the end of this session, you will be able to simplify your communication channels and improve productivity by switching to a modern and efficient communication system with Zoom Phone. Take advantage of this chance to revolutionize your business communication with us today!
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Why online education has persisted after COVID
By:
Type: Video
[Reimagine Education Experience: Collaborate, Support and Empower] Zoom APAC Education Summit - Part 2 Despite a drop in online education usage from the peak of COVID, the use of Zoom for education is still 10x higher than 2019 numbers. These figures suggest online education is here to stay. So, how can you ensure your students, faculty and campus have the tools they need to optimize the modern education experience? Tune into this webinar from the Zoom APAC Education Summit 2023 to learn: • Why online education has persisted long after COVID • The 4 main benefits of online education • What you need to provide high-quality education experiences for students & faculty alike
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MetriSight Ep. 46 - Talking Zoom Huddles with David Ball
By:
Type: Video
Zoom recently introduced Huddles, a virtual co-working space designed to bring in-office, ad-hoc engagement experiences to virtual employees. In this episode of the Metrigy MetriSight we'll chat with Zoom's David Ball to learn more about Huddles and how virtual co-working spaces can contribute to employee experience, culture building, and team engagement.
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A Guide to Accelerating Digital Initiatives for Digital Leaders
By:
Type: Replay
In this roundtable, join C-Suite executives from Zoom Video Communications and Equinix, featuring IDC, in exploring best practices for accelerating digital initiatives and how businesses can implement, connect, scale and adapt to be ready for whatever is next. Equinix, Zoom and IDC will be discussing: •Key infrastructure challenges that digital leaders encounter as they accelerate initiatives. •Best practices to consider when building and scaling a resilient digital business. •Remote work’s impact on urbanization and supporting infrastructures. Speakers: •Jon Lin - President, Americas, Equinix •Ryan Azus - Chief Revenue Officer, Zoom •Richard L. Villars - Group Vice President: Worldwide Research, IDC
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Transforming education in the digital age with Zoom
By:
Type: Video
[Reimagine Education Experience: Collaborate, Support and Empower] Zoom APAC Education Summit - Part 1 The educational landscape continues to rapidly evolve, forcing institutions to find ways to prepare learners and equip faculty with efficient technologies designed for today’s dynamic and interconnected world. To achieve this, educators and administrators must reimagine the education experience and embrace a scalable tech strategy that empowers flexible teaching and learning. Join us in this presentation from the Zoom APAC Education Summit 2023 to learn how to unlock the transformative powers of seamless communication in your institution. You will discover how to foster a more collaborative and connected campus for your faculty, students, and the entire campus community. Key takeaways: • Learn how unified communications can streamline communications across a single platform to facilitate hybrid learning, team collaboration and improve connections • Explore actionable strategies for personalized support services to strengthen community experiences and engagement • Gain insights on simplifying workflows through custom integrations on the Zoom Education Platform • Experience interactive Zoom for Education demonstrations for a more frictionless and engaging environment for teaching, learning, and collaboration
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Peek.com CPO on Adaptability as a Product Leader
By:
Type: Video
Product leadership requires extreme adaptability. Zooming out to think about the big picture and the product’s long-term path. Zooming in to complex problems or feature decisions that impact short-term business goals. How can product leaders seamlessly transition between the two perspectives? Peek.com CPO Navya Rehani Gupta joins Products That Count to speak on how to maximize your impact as a product leader by maintaining the right horizon and right focus in every situation.
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Learn How IT Leaders are Helping Remote Workforces Stay Connected
By:
Type: Replay
Learn How IT Leaders at Box, Slack, Zoom and Okta are Helping Remote Workforces Stay Connected In this panel discussion, learn how IT leaders at Box, Slack, Zoom and Okta are helping remote workforces stay connected. In this candid conversation, you'll learn: • How technology can help leaders be more agile and ensure business continuity in 2020. • How each of our company's experts are supporting an increasingly mobile and connected workforce with the right tools for their workforce. • Our own IT leaders’ personal experiences around how they are using technology to address new and evolving remote work challenges during this critical time. Presenters: Paul Chapman, CIO, Box Anisha Vaswani, Corporate CIO, Box Stephen Franchetti, VP of Business Technology, Slack Hector Aguilar, President of Technology, Okta Gary Sorrentino, CIO Advisor, Zoom
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How to: Automate Major Incident Management with Freshservice
By:
Type: Talk
With Orchestration center, unlock IT efficiency with powerful automation and get things done not just within your service desk, but across the tools you use! Excited? Join us in our webinar where we will show you our orchestration center at play with Slack, Zoom and Okta! In this webinar, you get to know how to automate: 1) User Provisioning at the time of onboarding. 2) Automated actions on collaboration platforms such as Slack, Microsoft Teams and Zoom. 3) Auto remediation of incidents/alerts 4) Automated service request fulfilment.
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Reimagine your customer experience (CX) with Zoom Contact Center
By:
Type: Video
Want to deliver outstanding customer experiences during your sales engagements and build on customer retention in an ever more competitive marketplace? Join Zoom Contact Center expert, Phillip Zammit, to learn how our omnichannel contact center solution can help your teams enhance productivity and drive a step change in Customer NPS and accelerate business growth. You’ll hear about the new Zoom Contact Center Salesforce integration and discover how our video-optimized contact center platform can help your business proactively engage with prospects earlier in the sales cycle.
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Migrating to Cloud Calling via Teams and Zoom
By:
Type: Talk
A Live Conversation with Irwin Lazar, President & Principal Analyst at Metrigy, on Using Teams and Zoom as Your Business Phone Systems Multi-site and multi-national organizations are increasingly turning to Microsoft Teams and Zoom Phone for their calling/telephony services, extending the value of their collaboration tools to better support distributed and hybrid employees. Making the move to the cloud can present challenges, especially for larger, distributed organizations Join us on October 4 at 11 AM ET as we delve into some of the considerations you should take prior to and during a migration. We’ll offer potential options and solutions to common issues. Conversation topics: - Sweating the details - understanding your existing communications environment - How to evaluate PSTN connectivity options for Microsoft Teams and Zoom - Deciding what sites & people to move, and when - How to manage the “in-between state” with a mix of environments - How to connect analog devices and other legacy assets - Understanding security and E911 considerations - Options for local site survivability
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The future of digital transformation: Evolving your business with AI
By:
Type: Video
Artificial intelligence (AI) has saturated the public consciousness. And while countless use cases circulate the web, touting “the best ways to utilize AI” to streamline productivity, how can you really be sure those cases work for your organization? From building GPT tools for internal teams to integrating AI with collaboration tools and automating content creation, hearing from those who’ve deployed AI first will help you weigh your options. Watch this session from Zoom’s Work Transformation Summit to hear from the following panel of peers and Zoom customers who are utilizing AI in their everyday workflows to enhance productivity and unlock more potential from their employees: ● Mahesh Ram, Head of AI Products at Zoom ● Michele Buschman, CIO of American Pacific Mortgage ● Michael Keithly, CIO of United Talent Agency You’ll gain practical insights on how to introduce, deploy, and measure the effectiveness of AI technology within your organization.
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Streamlining Business Collaboration: Unleashing the Power of Zoom UC
By:
Type: Video
Managing multiple communication tools can be costly and complicated, but unified communications (UC) solves this problem by combining telephony, instant messaging, and video conferencing on one streamlined platform. When the platform is cloud-based, it's known as unified communications as a service (UCaaS), offering greater flexibility, reliability, and scalability. Zoom's UCaaS platform combines VoIP phone service, video conferencing, chat, and more into a single app, allowing you to spend less time managing different systems and contracts and more time improving productivity, collaboration, and getting work done. In this webinar, you'll gain insights into: - Latest trends shaping the new era of work and why collaboration platforms are essential for managing a highly distributed and collaborative enterprise in 2023. - How a cloud phone solution complements your communication strategy and streamlines your business operations. - Tips and best practices for maximizing the benefits of Zoom's UCaaS platform, improving team communication and collaboration, and increasing productivity. Don't miss out on this opportunity to learn more about Zoom's UCaaS platform and how it can help your team work more efficiently and effectively.
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AI-Powered Events - Extending Impact Beyond the Virtual Stage
By:
Type: Video
Everyone’s talking about AI, but knowing where to start implementing it in your event strategy can be a minefield. Join us to discover how Zoom Events leverages AI for seamless, successful events. We'll cover: 1) AI-powered content hub: Centralize on-demand video, boost discoverability, and repurpose content for extended reach. 2) Smart analytics: Use AI-driven insights for cross-event comparisons, engagement scores, and industry benchmarks. Make data-backed decisions to improve future events. 3) Advanced production tools: Elevate event quality with Simulive, blending pre-recorded and live content, and RTMP ingest for broadcast-quality streaming. Create polished virtual experiences that rival TV productions. Learn how to harness AI's power in Zoom Events to transform your event strategy, maximize ROI, and deliver exceptional attendee experiences.
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Build a Future-Proof Business for Your Customers of Tomorrow
By:
Type: Talk
What does future of work look like? At Zoom, we searched the question by asking ourselves - what do customers of the future look like? Customers of today are already demanding frictionless and personalised experiences from their products and services. As engagement channels continue to evolve, customer experience of tomorrow will inevitably become channel-less. This means that your employees will need to catch customers of tomorrow of any channels your customer chooses, and seamlessly switch from one to another during one single interaction to better serve and support customers. Join this exclusive live session to learn how Zoom AI-enabled platform can help you start your transformation journey to build the future proof businesses which will empower your employees and delight your customers.
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Customer Panel: How to build a World-class Culture to drive employee engagement and revenue growth
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Type: Video
[2024 Zoom Employee Experience Summit] Panel Discussion Hear practical insights from industry leaders in APAC on leveraging all-in-one employee experience platform to enhance employee experience and boost productivity. We will also delve into innovative strategies for creating a robust sense of camaraderie between managers and employees alike - while also addressing the importance of maintaining a good balance between productivity and engagement in today’s flexible work environment.
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Zoomtopia 2022 recap
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Type: Video
Editors and expert contributors from TechTarget discuss the major news and trends from Zoom's Zoomtopia 2022 user conference. Antone Gonsalves, News Director Katherine Finnell, Senior Site Editor David Maldow, Founder of Let's Do Video
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5 Video Conferencing Etiquette Tips
By:
Type: Replay
Remote and hybrid business environments increasingly require video conferencing. Whether using Zoom, Teams, FaceTime, or Skype, you must be your most professional self when calling in from home. Learn what TechTarget’s top 5 tips are for great video conferencing etiquette.
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Future of Employee Experience - Enhancing Work Culture & Boost Productivity in a Digital-First Workplace
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Type: Video
[2024 Zoom Employee Experience Summit] Keynote on Workvivo: Explore actionable insights and strategies on how to elevate employee experience in a digital-first environment. Discover innovative approaches in leveraging technology to boost productivity, foster collaboration and community, and ensure employee well-being.
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Beyond Microsoft Teams: Emerging Collaboration Applications
By:
Type: Talk
Most organizations use Microsoft Teams (or the equivalent toolsets from Zoom or Cisco Webex) for internal collaboration. But while Teams may be the de-facto standard, it’s hardly the last word in effective collaboration. This webinar introduces exciting examples of next-generation collaboration applications.