What should you look for in an IT Service Management vendor? What does Gartner say about the ITSM market? It's all in the new 2018 Gartner's Magic Quadrant for ITSM Tools report. Join our panel of ITSM experts as they dive deeper into Gartner's analysis, and also share their observations on ongoing trends and predictions for future developments in service management. All registrants will receive a download of the report, compliments of Ivanti. This webinar will provide an overview of IGA’s content and services, which includes: our Original, Instructor-Led “Boot Camp” Training; eLearning Modules; Short, Concise, Live Online Training Sessions; Virtual Training Environments; Gamification; and more!