What should you look for in an IT Service Management vendor? What does Gartner say about the ITSM market? It's all in the new 2019 Gartner's Magic Quadrant for ITSM Tools report. Join our panel of ITSM experts as they dive deeper into Gartner's analysis, and also share their observations on ongoing trends and predictions for future developments in service management. We'll also discuss the Critical Capabilities report. All registrants will receive a download of the report, compliments of Ivanti.