Connectivity's critical role in delivering great experiences

AI and automation are transforming how enterprises handle customer and employee experiences. This IDC report highlights connectivity's vital role in enabling experience-orchestrated (X-O) businesses. Key points include:

Connectivity is crucial for business outcomes, with customer satisfaction as a primary goal
Seamless connections between people, systems, and applications are vital for AI-driven experiences
Enterprises need a cloud-oriented infrastructure for collaboration and data flow
And more

Read on now to learn how to leverage connectivity for an effective X-O business model.

Vendor:: T-Mobile for Business
Posted:: Jan 15, 2025
Published:: Jan 16, 2025
Format:: PDF
Type:: Analyst Report

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