Business Value Of ServiceNow Service Operations

Cover Image

This eBook explores leveraging ServiceNow's Service Operations (ServiceOps) for digital transformation and growth. It outlines a phased approach to modernizing, automating, and optimizing IT services:

  1. Eliminate silos between IT service and operations
  2. Implement AI-driven automation to enhance service quality
  3. Continuously improve processes and governance

Benefits include:

• Streamlined processes and faster service delivery
• Improved service quality and team efficiency
• AI-powered automation for self-service
• Optimized processes for maximum ROI

Customer success stories and cost savings are presented.

Discover how ServiceNow ServiceOps can transform IT operations and drive value.

Vendor:
ServiceNow and iTech AG
Posted:
Feb 27, 2025
Published:
Feb 27, 2025
Format:
PDF
Type:
eBook
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