AI Powered Customer Engagement: A Braze Playbook

This white paper explores AI's role in revolutionizing customer engagement strategies, focusing on BrazeAI™, a toolset for enhancing creativity, personalization, and marketing optimization. It addresses three challenges faced by a fictional retail brand, showing AI solutions for:
- Creating message variants with AI Copywriting Assistant
- Customizing experiences via Personalized Paths in Braze Canvas
- Reducing churn with Predictive Churn and AI Item Recommendations
The paper stresses thoughtful AI implementation and integration to save time, enhance user experiences, and achieve personalization at scale. Discover AI's transformative potential in customer engagement by reading this white paper.
- Vendor:
- Braze
- Posted:
- Feb 28, 2025
- Published:
- Feb 28, 2025
- Format:
- Type:
- White Paper