You've requested...

How a financial services firm transformed document management

If a new window did not open, click here to view this asset.

Download this next:

Modernize HR operations with these 7 document management insights

HR departments struggle with managing employee documents, wasting time on scattered files. This white paper outlines seven reasons to adopt a modern document management system with SAP SuccessFactors and HCM integration:

• Streamlined document creation saves 14 hours weekly
• Centralized, searchable storage with self-service
• Automated data retention for compliance
• 360° HR information visibility
• Faster hiring with integrated e-signature
• Secure document sharing with access controls
• AI assistance via Doxi for intelligent document interaction

A modern DMS shifts HR from paperwork to strategic management. Discover how the right solution can revolutionize HR processes.

These are also closely related to: "How a financial services firm transformed document management"

  • Discover the ROI potential of intelligent content automation

    A Forrester Total Economic Impact™ study shows SER's Doxis Intelligent Content Automation platform delivered a 336% ROI with payback in under six months for SEW-EURODRIVE.

    The three-year analysis identified benefits in four areas:
    · €9.6M from streamlined document management
    · €6.1M through process automation productivity gains
    · €1.0M via AI-enabled productivity gains
    · €639.4K in legacy systems and headcount cost avoidance

    Before Doxis, SEW-EURODRIVE faced manual, error-prone processes. After adoption, they established a global ECM system with better integrations, workflows, and compliance.

    Review the Forrester report to see how modernizing ECM can transform operations and deliver substantial ROI.

  • How to modernize your document management systems effectively

    Navigating document management modernization can be challenging with various systems available, from DMS to ECM solutions. This guide explores how effective document management transforms business operations through:

    • Greater efficiency with documents accessible anytime, anywhere
    • Cost reduction via streamlined processes and less paper usage
    • Improved productivity with automated workflows and intelligent search
    • Enhanced compliance to meet regulatory requirements

    Analyze your needs, create project plans, and implement change management. Integration with ERP and CRM systems creates a unified platform, while AI automates tasks. Discover how document management can transform efficiency and compliance.

Find more content like what you just read:

  • Leveraging Gartner's document management market analysis for 2024

    Gartner's Magic Quadrant for Document Management evaluates vendors for content-centric activities in digital workplaces, collaboration, and operations. It highlights leading solutions for managing unstructured information and key trends in AI, deployment models, and user experiences. Read the full report for informed document management decisions.

    Download

  • The Ultimate Guide to Enterprise Content Management

    Enterprise Content Management (ECM) has rapidly evolved as different forms of content have been introduced to the work environment. In this guide, find out how ECM works, why it is so important, the key components and benefits, and what to look for when choosing ECM software.

    Download

  • 8 electronic signature best practices

    Here are 8 tips to think about when creating an e-signing process include cataloging documents requiring signatures, building user stories and determining necessary software features.

    Download

  • Infographic: Best practices for documentation in DevOps

    No software project is complete without documentation such as user guides, examples, and change lists. But the pace of software development is increasing. As more businesses embrace and expand the adoption of DevOps, businesses and development teams should revisit and update the ways IT departments prepare and maintain documentation.

    Download

  • OpenText Core Signature Service

    OpenText Core Signature Service lets developers add electronic signing to apps, streamlining document preparation and approval. It offers secure, compliant signing with features like document tagging, templates, and routing. Integrating with other OpenText solutions, it boosts efficiency and reduces errors. Read the product overview to learn more.

    Download

  • Computer Weekly – 28 April 2020: Is digital transformation in the public sector making progress?

    In this week's Computer Weekly, we assess the progress of digital transformation across the public sector. IT contractors face a double-whammy from backdated tax payments and loans being recalled – we explore the growing scandal. And we assess the benefits of computational storage. Read the issue now.

    Download

  • Computer Weekly – 10 March 2020: Is technology innovation broken?

    In this week's Computer Weekly, despite its reputation for fresh thinking the tech sector is stuck in old ways that prevent true innovation – an expert explains why. Our buyer's guide examines how networking is affected by the growth of cloud-native applications. And we look at the key tech-related compliance issues for SMEs. Read the issue now.

    Download

  • Computer Weekly - 27 July 2021: Are we getting cyber security skills all wrong?

    In this week's Computer Weekly, the chair of the new UK Cyber Security Council tells us how she plans to fundamentally reimagine what working in IT security means. Our latest buyer's guide examines ERP modernisation and its role in digital transformation. And we take an in-depth look at the first preview version of Windows 11. Read the issue now.

    Download

  • Computer Weekly – 25 August 2020: When algorithms don't play fair

    In this week's Computer Weekly, we report on the auditing of algorithms to countervail bias. We examine what CISOs can learn from Covid-19. And we assess how competent AI is at building applications that deliver the best possible customer experience, in our buyer's guide to modern software development. Read the issue now.

    Download

  • Powering Your Processes: How legal software can streamline your practice

    Law firms must enhance efficiency while maintaining client service quality. This white paper shows how legal software automation can streamline operations by reducing administrative tasks in document management, time tracking, and client communication.

    Download

  • Computer Weekly – 26 November 2019: Why thousands of IT contractors face 'life-changing' tax bills

    In this issue of Computer Weekly, we investigate HMRC's loan charge policy, a retrospective tax grab that has left thousands of IT contractors facing financial ruin. We compare the cloud storage offerings from AWS, Microsoft and Google. And we find out how retailers are turning to tech to deal with a new generation of shoppers.

    Download

  • The impact of automation on document workflow

    Discover how Impress Automate simplifies document workflows for remote and on-site workers, managing batch and ad hoc documents, and selecting optimal delivery channels. This solution eliminates manual tasks, reduces costs, and ensures compliance across industries. Watch this webcast to see how automation can transform your communication workflow.

    Download

  • Automated document management system tools transform workflows

    In this e-guide, we examine the components of a viable DMS and the technologies influencing its broader acceptance, how e-signatures are powering DM Simplementations, the differences between electronic and digital signatures, and the role of automated document management system tools in ensuring continuity for the new hybrid workforce.

    Download

  • Manage documents with digital scanning and storage solutions

    Streamline your document management with Iron Mountain's secure document scanning and digital storage services. Digitize your physical records, improve remote access, and reduce real estate costs. Read more about Iron Mountain's solutions.

    Download

  • An Easy Way To Dramatically Improve Technical Documentation Quality

    As technical writers, we write, get technology reviews, get editorial reviews, and still, we receive customer feedback complaining about our documents. What aren’t we doing? Research says that doing five documentation usability studies will solve at least 75% of the problems customers face. Join me as we discover what documentation usability studies are, how they provide fundamentally different feedback from what we currently do, and how to conduct them yourself to dramatically increase the quality of your documentation. In this session, attendees will learn: What is a documentation usability study? How does it give feedback that is fundamentally different from what writers currently get? How to do a documentation usability study so you can dramatically increase the quality of your documentation. Can’t make it? Register, and we’ll send you a link you can use to watch a recording when it’s convenient for you. This educational event is brought to you by The Content Wrangler and is sponsored by Heretto, a powerful component content management system (CCMS) platform to deploy help and API documentation in a single portal designed to delight your customers.

    Download

  • Notes and summaries of Facebook discovered documents (with multiple colour highlights) - undated

    This undated document summarises the information contained in some of the exhibits produced by Godkin's 16 May declaration. The author is unknown.

    Download

  • How to use a public key and private key in digital signatures

    Ensuring authenticity of online communications is critical to conduct business. Learn how to use a public key and private key in digital signatures to manage electronic documents.

    Download

  • Fintech : Meet ten financial services disruptors - Part Two

    Whether it's the insurance sector, lending or full service banking there are a number of companies, often still in their early stages, disrupting the financial services sector. But who are these companies, where do they come from, and what drives them? In this e-guide, the second in a series, we meet another ten of them.

    Download

  • How generative AI is reducing administrative burden in healthcare

    Over 90% of healthcare workers feel optimistic about the promise of generative AI in healthcare to alleviate administrative burdens, according to a new survey.

    Download

  • Reduce time-consuming documentation with speech recognition

    Fisher-Titus Medical Center adopted Dragon Medical One and Dragon Ambient eXperience, saving 1-2 hours daily on documentation. This led to over $500K in physician recruitment savings, better patient-provider interactions, and improved documentation quality. Discover how Nuance solutions can enhance your clinical documentation in our Case Study.

    Download

  • Producing Effective API Documentation

    Developers often cite API documentation as the most important part of an API, yet many organizations that create them don't invest in ensuring their API documentation experience is the best it can be. Your API documentation should be a value-add to your API, not a point of frustration requiring users to call for support. Many companies struggle when they rely on their software developers to create their API documentation. Software developers may write excellent code, but that skill set does not typically carry over to documenting their work. Because low-quality or outdated API software documentation reflects poorly on the work of your development team and results in increased support calls, you should aim to develop effective API documentation created to make it easy for developers to work with your API, leaving your software developers time for what they do best: write code. Join us for a presentation from Rob Vaglia, Vice President of Industrial & Technology at Orbis Technologies, about producing useful, modern, and productivity-enhancing API documentation. You'll discover how high-quality API documentation can give you a competitive advantage, providing developers with content that creates confidence in your API, your service, and your brand. This program is brought to you by The Content Wrangler and sponsored by Orbis Technologies.

    Download

  • Turbocharge your apps with real-time JSON at the speed of Redis

    RedisJSON solves the document store performance problem. It can either be used as a cache to reduce read and write latencies or as a fully-featured in-memory document store that provides native support to store, index, query, and run full-text search on JSON documents, all at the speed of Redis. In this webinar, learn why RedisJSON is great for time-sensitive applications, as well as non-real-time tactical and customer-experience scenarios, and how its design differs from other document stores. Other highlights include: * Key considerations for moving from RDBMS to document databases * Main differences between existing document stores and RedisJSON * Key capabilities, and use cases for RedisJSON

    Download

  • How to Document Infrastructure - Part 1 Fibre Networks

    There are many ways to document fibre infrastructure, with a lot of manual effort and processes needed before the documentation is trusted. Our first webinar in the 2025 "How to Document" series looks as efficient methods and techniques to plan, build and operate fibre infrastructure where often there is a mix of legacy and new equipment. If understanding fibre connectivity needs site surveys, cables to be pulled and tugged, extra spreadsheets to be created for each task - then maybe there is a documentation problem! We'll look at issues and methods that make it simpler and easier to maintain fibre systems documentation so it can be trusted.

    Download

  • Computer Weekly – 18 October 2022: How Russia hacked a former MI6 spy chief

    In this week's Computer Weekly, Russian hackers leaked emails and documents from British government, military, and intelligence officials – we examine the implications. New EU laws will govern online safety and the use of AI, but what do they mean for organisations? And we look at the growth in checkout-free shopping. Read the issue now.

    Download

  • Analyze documents in BigQuery with Document AI

    Turn your documents into actionable data! This video explores the power of BigQuery's integration with Document AI. Learn how to transform unstructured documents – think invoices, contracts, forms – into neatly structured tables within your data warehouse, unlocking smarter insights using familiar SQL syntax. In this video, you'll learn to connect BigQuery with unstructured documents in Cloud Storage. You'll see how Document AI's advanced processors extract important data and bring it into BigQuery for analysis. See a real-world example as we parse e-commerce invoices and gain insights into customer orders.

    Download

  • Optimize real-time ML inferencing with online feature stores

    This white paper explores building an ultra-low latency online feature store using Amazon ElastiCache for Redis to support real-time ML inferencing. It covers the advantages of ElastiCache, architecture design, and implementation steps for a credit scoring use case. Learn to create a high-performance feature store for critical ML applications.

    Download

  • Computer Weekly – 28 January 2020: IT must play its part in tackling the climate crisis

    In this week's Computer Weekly, we look at this year's World Economic Forum and find out how the IT sector is aiming to help tackle climate change. Our buyer's guide assesses onsite, offsite and cloud-based disaster recovery. And IT contractors are up in arms about the government's loan charge policy – we examine the issues. Read the issue now.

    Download

  • Introducing the Diátaxis Approach to Technical Documentation

    The Diátaxis approach (https://diataxis.fr/) has become popular in recent years. It brings rigour and clarity, without imposing complex demands on documentation creators, and solves real documentation problems. As a system, it’s built up of simple principles that have immediate practical value. During this free, one-hour web presentation, Daniele Procida, Director of Engineering at Canonical, introduces the approach and discusses its application in different documentation contexts. Daniele will cover: * the four distinct modes of documentation proposed in Diátaxis * how to address user needs systematically in documentation * ideas of “quality” in documentation * rules and heuristics, and methods of applying them * how this works in real-world, practical contexts At Canonical, Daniele leads the documentation practice - a long-term project to transform documentation at scale, across tens of engineering teams, hundreds of products and more than a thousand colleagues with documentation responsibilities. His aim is to establish documentation as a first-class engineering practice. Daniele is also involved in open-source software and communities, particularly in Python, and in the growing pan-African Python movement. Daniele serves an organiser of what will be the first DjangoCon Africa, in November 2023. Can’t make it? Register, and we’ll send you a link to watch a recording when convenient. This web presentation is brought to you by The Content Wrangler and is sponsored by Heretto, a powerful component content management (CCMS) platform to deploy help and API docs in a single portal designed to delight your customers.

    Download

  • Revolutionizing Document Management: Cost Savings & Compliance Through Automation

    Transform Your Digital Document Strategy in 2024! In today’s fast-paced digital world, businesses are rethinking how they manage, store, and secure their documents. Join industry experts as they share success stories, challenges, and best practices for building an efficient, automated, and secure document workflow. What You'll Learn: ✔ Reducing Document Storage Costs & Improving Retrieval Times – Optimize efficiency while cutting costs. ✔ Ensuring Robust Document Security & Compliance – Stay compliant with evolving regulations. ✔ Leveraging Automation for Document Management – Learn how 1,000s of organizations are already benefiting. ✔ Latest Trends in Process Automation – Stay ahead with the most effective strategies for 2024. Why Attend? Discover real-world success stories from organizations streamlining their workflows. Learn how to automate document-heavy processes for increased productivity. Get expert insights on enhancing security and compliance in the digital era. Who Should Watch? IT & Digital Transformation Leaders Compliance & Security Professionals Business Operations & Process Automation Specialists Don’t miss out! Watch now to future-proof your document management strategy in 2024 and beyond.

    Download

  • Transform Your Business with IDP: Advanced AI & OCR Technology

    In a world where efficiency is key, Intelligent Document Processing (IDP) revolutionizes how industries handle documents. Discover how advanced OCR technology streamlines processes, reduces errors, and saves you valuable time. Watch as we delve into the unparalleled data capture capabilities of DocuWare IDP, which extracts information from any document type, including invoices, delivery notes, identity cards, and handwritten texts. Learn how our AI automatically splits, crops, and classifies documents to enhance your workflow. Whether you're a startup or a tech giant, see how you can harness the full capabilities of OCR technology under your brand with our customizable AI models and robust OEM solutions. Ready to elevate your document management? Try DocuWare IDP for free today and start transforming your business one document at a time.

    Download

  • Chadsfield Medical Practice success story

    Chadsfield Medical Practice cut GP workload by 73% using GP Document Workflow, enabling clinical staff to focus on patient care instead of paperwork. Their Quality Assurance system boosted efficiency and reduced administrative tasks for the team. Read the full case study to see how digital document management transformed their operations.

    Download

  • Overcoming document automation roadblocks for SMB business continuity

    Many SMBs prioritize digital transformation but invest less than 4% of revenue in it. This e-book examines how to overcome barriers to document automation—like entrenched paper processes, cultural resistance, integration challenges, and resource limits—and offers methods of integrating document automation with your DX strategies.

    Download

  • Deloitte helps Chorus New Zealand boost architect productivity with generative AI on AWS

    Deloitte helped Chorus New Zealand boost software architect productivity by up to 75% using generative AI on AWS. The solution centralizes documentation for quick access and natural language queries, accelerating decision-making, improving customer response times, and unlocking cost savings. Read the white paper to learn more.

    Download

  • Secure document archiving and access made easy - The safest home for your documents

    You shouldn't have to second guess your company’s document security. When your invoices, employee applications, vendor contracts, sales presentations and more are securely archived and fully organized in one central location, you safeguard data with maximum protection, share and work with documents safely, and stay on top of compliance mandates. That’s where DocuWare’s digital document archiving solution comes in. Discover how DocuWare helps teams: - Securely and automatically store documents from various sources with ease. - Control on a granular level who can access and work with specific information. - Protect data integrity with version control and audit trails. - Support compliance standards and document retention policies. - Simplify audits by quickly pulling and providing all needed documents. Watch this short webinar to: - Get the 411 on the secure digital archiving features you need. - See an introductory, no-pressure demo.

    Download

  • Examining Identity and Access Management's Function in Healthcare

    Identity and access management is a crucial component of any healthcare organization's security strategy.

    Download

  • A Look at iiRDS — A Standard for Content Interchange

    Have you heard of iiRDS? iiRDS stands for intelligent information Request and Delivery and is an international standard that helps foster document interchange among companies on an ongoing basis. Join Paul Perrotta, the Technical Documentation Wrangler, for a chat with Dr. Harald Stadlbauer, Managing Director at Ninefeb Technical Documentation GmbH, and with Don Bridges, Consulting Manager at JANA, Inc. to discuss what iiRDS is, why you might need it, and resources to help you learn more about it. "Let's Talk Technical Documentation" is brought to you by The Content Wrangler.

    Download

  • Intuitive AI for Document Processing | Real World Use Cases

    In today's fast-paced digital world, efficient and accurate document processing is critical for businesses to stay competitive. Traditional methods often need to catch up in handling the increasing volume and complexity of documents, leading to costly delays, errors, and frustration. However, KnowledgeLake's Intuitive AI delivers on the promise of modern document management. And your peers are already reaping the benefits of it! Join this webinar to see real-world business examples of how Intuitive AI eliminates tedious manual processes, reduces human error, and enables organizations to make informed decisions faster. We'll also discuss the effectiveness, cost & security aspects of using proprietary & Open AI to process mission-critical documents. Case studies, a live demo, QA & follow-up documentation are included. Whether you are a business executive, IT leader, or technology enthusiast, this webinar is a must-attend event to gain a comprehensive understanding of the potential and practical applications of Intuitive AI in document processing. Reserve your spot today and discover how this innovative technology combines the power of artificial intelligence and human-like intuition to revolutionize how documents are handled, analyzed, and managed.

    Download

  • Best Practices for Selecting, Staffing, and Supporting Legal Document Reviews

    Join industry experts from law firms, legal departments, and service providers to discuss the best practices for selecting, staffing, and supporting complex and high-velocity legal document reviews. These complicated projects require an experienced team with expertise in various practice areas, software products, and languages, as well as the ability to manage high volumes of documents at a fast pace. This webcast will explore how to effectively select, staff, and support these projects to ensure successful review outcomes. Highlights Discover the key factors to consider when selecting a team for complex and high-velocity legal document reviews, such as experience, qualifications, and availability. Understand the benefits of using a document reviewer marketplace, such as ReviewRight Staff, to augment internal resources and increase scalability. Explore the importance of effective communication and collaboration when staffing and managing these projects, including strategies for managing remote teams. Learn about the best practices for training and evaluating document reviewers to ensure quality and consistency in the review process. Understand the unique challenges of managing high-velocity reviews, including time constraints and large document volumes. Hear about the benefits of using technology, such as artificial intelligence and machine learning, to improve the efficiency and accuracy of document review projects. Get insights on navigating the complex and fast-paced legal document review industry, and learn about strategies to stay ahead of the curve. The primary objective of the session is to equip attendees with the knowledge needed to help mitigate the risks associated with the selection, sourcing, and support challenges of complex high-velocity document reviews.

    Download

  • The CDC is looking into how microneedling facials can spread HIV.

    An MMWR from the CDC identified individuals who contracted HIV through cosmetic needles after microneedling facials at a New Mexico spa.

    Download

  • The 3 Biggest Mistakes When Taking Tech Doc to the Web

    Fabrice Lacroix shows you how to avoid chaos when delivering documentation online. Most product documentation websites are a mess. No matter the money and effort they put into it, companies almost systematically fail at delivering product documentation online. Why is that? For most people, moving from paper-based documentation to technical content on the web is nothing but generating HTML pages that will turn into a website. But believing that tech doc is like any other web content is simply a mistake. Ignore its specificities and the outcome of your documentation project may not reach the goals you have set out, leaving many of your customers in the dark. Join Fabrice Lacroix, Web pioneer and founder of Fluid Topics, as he uncovers the intricacies of taking technical documentation to the web, and the cultural and technological clashes it represents. Fabrice will provide critical insights for successfully achieving your content digital transformation by elaborating on the different options you need to consider depending on your strategic goals, your corpus of content, and your audience. This webinar is brought to you by The Content Wrangler and Fluid Topics.

    Download

  • The 3 Biggest Mistakes When Taking Tech Doc to the Web

    Fabrice Lacroix shows you how to avoid chaos when delivering documentation online. Most product documentation websites are a mess. No matter the money and effort they put into it, companies almost systematically fail at delivering product documentation online. Why is that? For most people, moving from paper-based documentation to technical content on the web is nothing but generating HTML pages that will turn into a website. But believing that tech doc is like any other web content is simply a mistake. Ignore its specificities and the outcome of your documentation project may not reach the goals you have set out, leaving many of your customers in the dark. Join Fabrice Lacroix, Web pioneer and founder of Fluid Topics, as he uncovers the intricacies of taking technical documentation to the web, and the cultural and technological clashes it represents. Fabrice will provide critical insights for successfully achieving your content digital transformation by elaborating on the different options you need to consider depending on your strategic goals, your corpus of content, and your audience. This webinar is brought to you by The Content Wrangler and Fluid Topics.

    Download

  • Creating Robust Content Taxonomies With AI

    With the advent of AI, documentation designers must explore its optimal integration into document creation processes. One of the most promising applications of AI lies in developing taxonomies. Through AI, document designers can establish robust taxonomy frameworks as foundations for expansion. Once established, designers can integrate marketing content taxonomies, thereby constructing comprehensive content taxonomies that effectively organize, manage, and optimize content assets. This optimization drives engagement, fosters conversation, and enhances customer satisfaction across various digital channels and marketing campaigns, including newly developed product documentation campaigns. Attend this free, one-hour presentation with Christopher Ward, VP Of Marketing at WebWorks, to discover how to use artificial intelligence to create robust content taxonomies. You'll gain insights into how AI can elevate the value of documentation across all channels, thereby enhancing the overall customer experience. Can't make it? Register, and we'll send you a link to watch a recording when convenient. This program is brought to you by The Content Wrangler. It's sponsored by the LavaCon Conference on Content Strategy and Technical Documentation Management and Heretto, a powerful component content management system (CCMS) platform for deploying help and API documentation in a single portal designed to delight your customers.

    Download

  • Leveraging AI Assistant for Mobile and Web

    Take a virtual seat for this webinar with Tulika Gupta and Ian Peacock, where they'll reveal how Adobe Acrobat AI Assistant can transform the way you handle documents on both mobile and web platforms. Learn why the tool is a game-changer — boosting efficiency, saving time, and ensuring accuracy in every task. You'll understand how AI Assistant can summarize lengthy documents, create concise overviews, and even generate tables and social media posts effortlessly. Plus, with advanced features like speech to text, document attribution, and robust data security that processes only the active document, you'll be prepped to enhance productivity.

    Download

  • Debunking the Top Ten Myths of Document Review (ILTA Update)

    The review phase of legal discovery consumes almost 70% of each dollar spent on ediscovery. Budgetary constraints routinely are a top concern for ediscovery professionals seeking to more efficiently and cost-effectively plan and conduct document reviews. One of the challenges in developing a plan for a document review is the use of proper assumptions and facts in the planning process. This expert presentation will highlight ten common myths associated with document reviews and present approaches for avoiding planning decisions based on incorrect assumptions and facts. In this webinar, we’ll cover topics including: Ten of the Most Common Myths Associated with Attorney Document Reviews + Myth #1: Hourly Billing is Better than Per Document Billing + Myth #2: TAR will Replace Humans + Myth #3: The Best Document Review Team will be in a Review Center + Myth #4: Recruiters Analyze ALL Candidates for Your Matters + Myth #5: Law Firm Associates are Always the Best High-Level Consultants for Review + Myth #6: Your Document Review Tool Produces ALL the Metrics You Need for Your Matter + Myth #7: Lots of Time Should be Spent on Individual Attorney Quality Control + Myth #8: ALTA Exams are the Best Way to Test Foreign Language Reviewers + Myth #9: Anyone with A Law Degree will be a Great Document Reviewer + Myth #10: Remote Review is Less Secure than OnSite Expert Speaker + Michael Dalewitz – President of Review Services (ReviewRight), HaystackID President of ReviewRight, Mike has extensive experience in eDiscovery and the management of large, document-intensive cases in a predictable fixed cost pricing model. Nationally recognized as an expert in eDiscovery, document review and legal staffing, Mike is a published author, speaker, and CLE instructor who graduated from the University of Florida with a Bachelor of Arts degree and obtained his JD from New York Law School.

    Download

  • Introducing The Good Docs Project

    Join us for an introduction to The Good Docs Project, a vibrant community dedicated to enhancing software documentation. This free, one-hour web event features a presentation from Tina Luedtke, technical writer and content strategist at Google by day, and co-chair of The Good Docs Project by night. Attend this session to discover how The Good Docs Project fosters collaboration among technical writers, software developers, UX designers, and more, providing mentorship opportunities, professional networking, and skill enhancement in documentation. One of the core goals of The Good Docs Project is to create and share best-practice templates and writing instructions for documenting open-source software. These resources are invaluable for individuals and teams looking to streamline their documentation processes and ensure clarity and effectiveness in their documentation efforts. Additionally, The Good Docs Project provides a platform for mentorship and professional networking within the documentation community. It offers opportunities for both seasoned professionals and newcomers to learn from each other, share their expertise, and collectively work towards improving software documentation standards. Can’t make it? Register, and we’ll send you a link you can use to watch a recording when it’s convenient for you. This event is brought to you by The Content Wrangler and is sponsored by Heretto, a powerful component content management system (CCMS) platform for deploying help and API documentation in a single portal designed to delight your customers.

    Download

  • Docs as Tests: A Strategy For Resilient Documentation

    In the fast-paced world of software development, ensuring that your product documentation keeps pace with your product updates is a challenge many technical documentation face. During this presentation. Manny Silva, Head of Documentation at Skyflow, introduces a revolutionary approach to this problem by treating software documentation as tests against your product. This method not only highlights discrepancies between your docs and the actual product itself but also ensures that these differences are identified and rectified early, enhancing user experience and product reliability. During this one-hour presentation, you will learn about an agnostic framework called 'Docs as Tests' designed to keep your products and their documentation in perfect harmony. By applying principles similar to those used in code testing for accuracy and functionality, this strategy allows documentation teams to detect and address disparities before they impact the end user. Silva will share practical tips on implementing this strategy within your teams, regardless of size or industry. Expect to walk away with actionable insights that can transform how you think about and manage software documentation, turning it into a robust tool for quality assurance rather than just a static resource. Can’t make it? Register, and we’ll send you a link to watch an on-demand recording when it’s convenient. This web event is brought to you by The Content Wrangler and sponsored by Heretto, a powerful component content management system (CCMS) platform for deploying help and API documentation in a single portal designed to delight customers.

    Download

  • Localizing and Versioning Content with Docs-as-Code

    Unlock the secrets of efficient documentation management in our upcoming webinar, 'Localizing and Versioning Content with Docs-as-Code'. Join Manny Silva, Head of Docs at Skyflow, as he dives into how you can streamline your documentation processes using Docusaurus. Discover how localization isn't just possible—it's straightforward with Docs-as-Code. Manny will outline practical steps to adapt your content for global audiences without breaking a sweat. Learn about different versioning techniques that keep your documentation current across all versions, tailored specifically to the platform you're using. Manny will also highlight why Docs-as-Code is not only a tool for initial setup but a sustainable solution for advanced documentation needs. This session will equip you with actionable insights to enhance your documentation strategy and execution. Can’t make it? Register, and we’ll send you a link you can use to watch a recording when it’s convenient for you. This educational program is brought to you by The Content Wrangler and is sponsored by Heretto, a powerful component content management system (CCMS) platform to deploy help and API documentation in a single portal designed to delight your customers.

    Download