Are your IT teams under pressure to share plans on how to fully leverage Gen AI? This new technology will transform the digital services landscape, from automating repetitive tasks to enhancing self-service, all at lower costs. Integrated Service Operations on the Now Platform utilises AI and ML to achieve all of the above and more. So, if you have ITSM and/or ITOM, you already have the tools for a sound Gen AI strategy! Join us in this webinar, where ServiceNow’s Julia Mulcahy will show you exactly how to utilise our in-built gen AI to unlock better experiences, productivity and agility for service delivery. She’ll cover: - Getting past the hype of Generative AI - How ServiceNow has been developing ML/AI capabilities - What are Use Cases for Service Operations available today - How Generative AI is changing the game for ServiceNow customers - Where we are investing and what the roadmap looks like