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Discovering meaningful insights from mountains of customer feedback can be a challenge. With Channels, designers, product managers and CX teams can make sense of continuous streams of feedback data. Understand high level trends from support tickets, NPS results, app reviews, and more, and transform overwhelming feedback into true focus and understanding. In this video Alissa, Dovetail’s Head of Product Marketing, gives a demo on how to use Channels to stay on top of customer trends and decide what to build next.
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Jan 27, 2025, 15:34 EST (20:34 GMT)

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