Get ready for a thrilling pre-event leading up to Spark 23, the most anticipated Service Desk Institute event of the year! Join us for an enlightening discussion that will set the stage for what's to come. As a primer for the much-anticipated Spark 23, we're bringing together two industry luminaries to discuss what you can expect from this year's Service Desk Institute Conference. Join Matt Beran, the charismatic host of the Ticket Volume podcast, and Alan Nance, a seasoned Digital Transformation Leader, as they delve into the trends, topics, and technologies shaping the future of service desks. This pre-event will equip you with insights, inspire you with ideas, and get you fired up for what promises to be an unforgettable Spark 23. Don't miss out—mark your calendars now!