Ori Eisen will describe the new threat that Gen AI presents to IT Helpdesk and showcase Trusona’s ATO Protect tool that can quickly and easily prevent such attacks 1. Understand the nature of Gen AI attacks on IT helpdesks 2. Know who is on the other end of the call, wherever in the world the call comes from 3. Detect sophisticated ATO attacks like Man-In-The-Middle and SIM Swap