EBOOK: This guide helps Jira admins streamline workflows and align teams through automation. Learn to sync data, reduce errors, alleviate bottlenecks, and perform bulk operations. Discover strategies to save time, improve accuracy, and boost productivity. Read this white paper to transform Jira administration and free your team for high-value work.

Posted: 11 Mar 2025 | Published: 11 Mar 2025

BLOG: It's a rare occurrence to find a Jira Cloud Software customer who relies on just a few automations. The norm? Hundreds of them, seamlessly streamlining processes across their cloud deployments.Although Jira's built-in automation is an excellent starting point for workflow

Posted: 27 Feb 2025 | Published: 04 Jun 2024

BUYER'S GUIDE: This guide compares ServiceNow and Jira Service Management, exploring why teams are switching from ServiceNow to the more flexible and cost-effective JSM. Learn how Appfire apps can expand JSM's capabilities to meet your ITSM needs. Read the full guide to discover if JSM is the right fit for your organization.

Posted: 20 Feb 2025 | Published: 20 Feb 2025

BUYER'S GUIDE: This guide compares ServiceNow and Jira Service Management, highlighting why some organizations are switching to JSM. It outlines how JSM's flexible customization, approachable pricing, and integration with Atlassian tools can provide real value. Learn more by reading the full Buyer's Guide.

Posted: 29 Jan 2025 | Published: 29 Jan 2025

INFOGRAPHIC: Many organizations are still relying on old ITSM tools and ticketing systems that are unintuitive and disconnected. But thanks to conversational ticketing, employees and agents can create, manage and comment on tickets seamlessly. Discover 6 conversational ticketing best practices in this infographic.

Posted: 22 Oct 2024 | Published: 23 Oct 2024