.NET Reports

EBOOK: Discover how AI-powered automation can help contact centers manage seasonal staffing challenges and deliver exceptional customer experiences during the holiday rush. Download this e-book to learn more.

Posted: 04 Jun 2024 | Published: 04 Jun 2024

RESEARCH CONTENT: This white paper analyzes CVE-2021-2035 in Oracle Database's Scheduler. It discusses the attack surface, needed privileges, and defense strategies like limiting scheduler access, setting up SQLNet, and encrypting credentials. Discover how to protect your Oracle Database by reading the complete paper.

Posted: 04 Jun 2024 | Published: 04 Jun 2024

WHITE PAPER: This guide answers 15 common queries about third-party Oracle support, addressing legality, quality, response times, costs, and security. It offers facts and recommendations to assess if it suits your organization. Read the full eBook for more details.

Posted: 04 Jun 2024 | Published: 04 Jun 2024

BLOG: Explore the emerging technologies transforming contact centers, from cloud-based networks to advanced data analytics. Learn how to leverage the latest innovations to enhance customer experiences and empower your agents. Read the article to discover the future of contact center technology.

Posted: 04 Jun 2024 | Published: 04 Jun 2024

EBOOK: The introduction of hybrid and remote workforces has ushered in a new era of digital business. But what security risks do you need to consider with hybrid work? In this e-book, One Identity investigates the 5 top reasons why implementing an IAM solution is critical to the success of your hybrid workforce. Read on to learn more.

Posted: 04 Jun 2024 | Published: 04 Jun 2024

PRODUCT OVERVIEW: Citrix NetScaler perpetual license holders face a dilemma as support ceases in 2023, leaving them with outdated software. Discover how LoadMaster compares to Citrix NetScaler by reading the full product overview.

Posted: 04 Jun 2024 | Published: 04 Jun 2024

WEBCAST: In this webcast, you’ll be joined by Daniel Ruby, VP of Marketing at Nobl9, and Alex Hidalgo, Principal Reliability Advocate at Nobl9, as they go over audience questions regarding different strategies, best practices, and business benefits of service level objectives (SLOs). Tune in now to learn how you can enable better user outcomes.

Posted: 04 Jun 2024 | Premiered: Jun 4, 2024

VIDEO: In this 2-minute video, you’ll hear from Bob Shelton, VP of Business Development at Tarigma, about how they leveraged services from AllCloud to migrate their on-premises software to the AWS cloud. Tune in now to find out how used generative AI to reduce manual reporting tasks and boost efficiency for their business.

Posted: 04 Jun 2024 | Premiered: 04 Jun 2024

EBOOK: Optimize employee growth and development to drive retention and business growth. Learn how a unified career hub can help leaders make smarter talent decisions, managers empower employee growth, and employees plan their career journeys. Read the e-book for a dynamic AI-powered approach.

Posted: 04 Jun 2024 | Published: 04 Jun 2024

EBOOK: Download this guide to conversation AI in the contact center to learn the 4 big benefits of using AI for customer engagement, as well as 4 tips to create exceptional self-service experiences.

Posted: 01 Jun 2024 | Published: 01 Jun 2024

EBOOK: As cloud complexity increases, cloud security posture management (CSPM) is essential to maintain compliance and reduce risks. Chef Cloud Security offers continuous cloud security and compliance monitoring, with visibility into misconfigurations and automated remediation. Learn more about implementing CSPM with Chef.

Posted: 01 Jun 2024 | Published: 01 Jun 2024

WHITE PAPER: Organizations are rapidly accruing new digital identities, leading to a demand for more sophisticated identity security. This white paper presents a guide for IGA programs, showing you how to implement an IGA program from beginning to end. Download the guide now to learn more.

Posted: 01 Jun 2024 | Published: 01 Jun 2024

WHITE PAPER: As the de facto authentication method for many enterprises, Active Directory (AD) is a consistent target for cybercriminals. Just-In-Time Privilege from One Identity is designed to protect within AD by removing access to those not currently using the privilege. Download this white paper to learn more about Just-In-Time Privilege.

Posted: 01 Jun 2024 | Published: 01 Jun 2024

WEBCAST: If achieving 100% is impossible, then why should you strive for it? The answer is you shouldn’t - and that’s where service level objectives (SLOs) come in. Tune into this webinar now to discover 5 strategies and business benefits of SLOs that can aid in making your software more reliable.

Posted: 01 Jun 2024 | Premiered: Jun 1, 2024

VIDEO: Cisco uses the CyberArk Identity Security platform to provide dynamic and one-click privileged access that staff need to deliver and develop services to customers and to accelerate and secure DevOps pipelines with a dynamic secrets management strategy.

Posted: 01 Jun 2024 | Premiered: 21 Aug 2024

EBOOK: In this e-book, discover the essential buyer’s guide to network security solutions, and the secrets to creating security RFPs that get results.

Posted: 31 May 2024 | Published: 01 Jun 2024

WEBCAST: In today’s hybrid era, many organizations are looking for ways that they can better manage their distributed teams across all time zones. However, this is easier said than done, and without the correct tools, can be difficult for most companies. Tune into this webinar to learn more.

Posted: 31 May 2024 | Premiered: Jun 1, 2024

PRODUCT OVERVIEW: Use this checklist to benchmark the most important features of contact center solutions against your own requirements, and discover solutions that can help boost your contact center efficiency.

Posted: 31 May 2024 | Published: 31 May 2024

EBOOK: Download this concise e-book for a buyer’s guide that describes Microsoft Teams’ PSTN integration choices. You will learn about the advantages and drawbacks of each without drowning in the details or losing sight of your original goal—to add voice service to Microsoft Teams.

Posted: 31 May 2024 | Published: 31 May 2024

PRODUCT OVERVIEW: The best unified communications as a service (UCaaS) tools offer a range of transformative capabilities, from personalized meeting rooms to built-in security and encryption. Use this checklist to benchmark the most important features against your organization’s UCaaS requirements.

Posted: 31 May 2024 | Published: 31 May 2024

BLOG: Visit this blog post to find out the differences between Operator Connect and Direct Routing as a Service, and find out which solution is right for your organization.

Posted: 31 May 2024 | Published: 31 May 2024

PRODUCT OVERVIEW: Switching to Spinnaker Support's Oracle services can help you overcome Oracle's most pressing challenges and gain more control, savings, and peace of mind. Learn about their legally compliant support solutions, comprehensive services, and strategic partnership approach. Read the white paper to learn more.

Posted: 31 May 2024 | Published: 31 May 2024

BLOG: The contact center of the future is powered by innovative technologies like AI, IoT, and UCaaS. Learn how to transform your contact center experience by leveraging the latest trends in this informative blog post.

Posted: 31 May 2024 | Published: 31 May 2024

BLOG: A proof of concept (POC) bridges the gap between marketing-type value propositions and concrete use-case definition and planning. ConnectIV CX delivers a modernized, cloud-based contact center solution, and implements a POC approach to identify relevant use cases and reverse engineer an approach that meets your needs. Read on to learn more.

Posted: 31 May 2024 | Published: 31 May 2024

EBOOK: It’s time to use a secure data governance strategy to protect your sensitive data and reduce risk. This e-book explores 10 reasons to adopt a data access governance strategy. Download now to learn more.

Posted: 31 May 2024 | Published: 31 May 2024