EGUIDE:
Becoming more digital has emerged as a ruling concept among forward-looking organisations in recent years. Now, while having multi-channel engagement with customers is a big aspect of digital, so too is attracting and retaining the employees who can make a reality of digital transformation.
EGUIDE:
CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
EZINE:
In this week's Computer Weekly, we examine the impact of climate change on datacentres as potential victims and contributors to the problem. We look at the rise of voice channels and how IT leaders can use the technology for better customer experience. And we ask what lessons must be learned from Ecuador's citizens' data breach. Read the issue now.
EZINE:
In this week's Computer Weekly, we find out how the world-famous National Geographic magazine is adapting to the digital age and using technology to better engage its audience. We ask what Microsoft's $7.6bn acquisition of GitHub means for the open source community. And our latest buyer's guide looks at developer tools. Read the issue now.
EGUIDE:
In this e-guide: HR software had long been a relatively backward zone of enterprise software before the Covid-19 pandemic. It had been catching up, as organisations applied digital approaches drawn from customer experience to employee experience, encompassing the journey from recruitment, through working and learning, to moving up or moving on.
EZINE:
Read about Luxembourg's aim to play a larger role in the rapidly growing global financial technology market. Also find out how a Siri-like digital assistant will automate the completion of government service requests in Estonia.
EGUIDE:
In this e-guide, find out how cloud-based apps are helping Iconic Hotels, Singapore Airlines and Seek to speed up digital transformation efforts and streamline IT operations, as well as how the Covid-19 outbreak is spurring more companies to turn to cloud.
WHITE PAPER:
This study highlights the benefits and costs of deploying the Oracle Enterprise Manager Diagnostic Pack and Tuning Pack across the enterprise of a sample organization. The study examines the estimated ROI for the sample organization and presents aggregate findings derived from the interview and analysis process and Forrester's independent research.
sponsored by Information Security Magazine Sponsored by: Breach, Cisco, Fiberlink, Rapid7, Sentrigo, Solidcore, Thawte, Tripwire, and Utimaco
BOOK:
This eBook gives expert advice on successfully achieving PCI compliance, by selecting the right auditor and implementing new requirements into your company's IT infrastructure. Read this book and learn how to master PCI compliance.
