EZINE:
In this week's Computer Weekly, with Russian state cyber attacks in the news, we find out why security professionals in every organisation need to remain alert. Our buyer's guide looks at the tools and programmes helping improve IT training. And we look at how the traditional sport of golf is undergoing a digital transformation. Read the issue now.
EZINE:
In this week's Computer Weekly, 13 years after Computer Weekly first reported on flaws in the Post Office IT system, a public inquiry finally allows victims to reveal the devastating impact on their lives. Enterprises are starting to evaluate the uses of 5G. And we look at how SMEs have turned to e-commerce after the pandemic. Read the issue now.
EZINE:
Artificial intelligence roles abound in the era of digitisation. In this handbook, focused on AI in the Asia-Pacific region, Computer Weekly looks at AI ethics, how to make it as a machine learning engineer, Accenture's push for tech talent and cyber security research lab advice.
EZINE:
Read in this issue how Philippine Long Distance Telephone Company (PLDT), has implemented a big data analytics environment, delivering invaluable behavioural insights for its capacity planning.
WHITE PAPER:
The question is no longer if your healthcare practice will make the transition to EHR, but when. Careful planning and effective change management can help keep missteps – and the stress and costs that come with them – to a minimum. This white paper presents strategies for avoiding common EHR implementation problems.
CASE STUDY:
AstraZeneca was looking for a way to automate its manual duty assignment and logging training processes. Read this case study to learn how they accomplished this by implementing a learning management system to automate and streamline the assignment of all regulatory and job-specific training.
EBOOK:
In this E-Book, designed for business and IT professionals, find out more about using technology to gain control of sales order management processes. Learn how to navigate the many technology choices and choose between on-premise or SaaS/cloud options. And get key considerations and best practices for optimizing sales order processes.
WHITE PAPER:
In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.