Online Customer Support Software Reports

IBM Cognos 8 Business Intelligence MidMarket Reporting Packages
sponsored by IBM Cognos
WHITE PAPER: IBM Cognos 8 BI is the only solution that provides complete BI functionality in one product, on a single, proven architecture, it also delivers seamless reporting, analysis, scorecarding, dashboards, and event management.
Posted: 29 Oct 2008 | Published: 29 Oct 2008

IBM Cognos

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005

Oracle Corporation

Advances in Data Warehouse Performance
sponsored by IBM
WHITE PAPER: Learn how DB2 can help you meet the demands of business intelligence by reducing query response time from hours to seconds, supporting real time data warehousing, and optimizing your storage while lowering operating costs.
Posted: 28 Nov 2007 | Published: 01 May 2007

IBM

Using Oracle BI with Oracle E-Business Suite
sponsored by Noetix Corporation
WEBCAST: This webcast gives an overview of the Oracle E-Business Suite and demonstrates how to integrate Oracle BI suite with the Oracle EBS using Noetix software offerings.
Posted: 18 Aug 2008 | Premiered: Aug 18, 2008

Noetix Corporation

The Ultimate Guide to Enterprise Content Management
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Enterprise Content Management (ECM) has rapidly evolved as different forms of content have been introduced to the work environment. In this guide, find out how ECM works, why it is so important, the key components and benefits, and what to look for when choosing ECM software.
Posted: 05 Oct 2022 | Published: 05 Oct 2022

TechTarget ComputerWeekly.com

How to modernize your legacy ERP system in 5 steps
sponsored by TechTarget ComputerWeekly.com
INFOGRAPHIC: Staying with a legacy ERP system may be the right decision for a company, but many organizations must modernize their legacy ERP to stay competitive in their industry. Here's a look at the five "Rs" of modernizing a legacy ERP system and how to decide on the right approach.
Posted: 07 Jun 2022 | Published: 07 Jun 2022

TechTarget ComputerWeekly.com

Computer Weekly - 24 January 2023: BBC under scrutiny over its digital strategy
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the BBC faces in-depth scrutiny over its digital plans – we take a look at progress. Do you need to keep data forever? We examine the technologies behind infinite storage. And we find out about the digital transformation challenges in vehicle dealerships. Read the issue now.
Posted: 23 Jan 2023 | Published: 24 Jan 2023

TechTarget ComputerWeekly.com

CrowdStrike outage explained: What happened and what can we learn?
sponsored by TechTarget ComputerWeekly.com
EGUIDE: A botched content update released by CrowdStrike in July 2024 led to a massive IT outage affecting about 8.5 million Windows systems worldwide. In this e-guide, learn more about how the outage occurred, its impact on organisations around the globe, and what you can do to mitigate the risks of similar incidents in future.
Posted: 04 Aug 2024 | Published: 05 Aug 2024

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 15 Mar 2021 | Published: 19 Feb 2021

TechTarget ComputerWeekly.com