Customer Experience White Papers

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Virtualizing the Client PC: A Proof of Concept
sponsored by Intel Corporation
WHITE PAPER: In this paper Intel IT explores a proof of concept study that examined the viability of abstracting the client operating system from the hardware platform using virtualization.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Intel Corporation

Single Source of Truth: A Guide for Real User Measurement in the Workplace
sponsored by SOASTA, Inc
WHITE PAPER: Inside this valuable resource, discover how, by measuring from the user's browser or app, real user management (RUM) tools can quantify the correlation between page load time and user engagement, and show where to optimize performance for more positive outcomes.
Posted: 11 Jul 2013 | Published: 11 Jul 2013

SOASTA, Inc

HP Virtual Desktop Infrastructure with Citrix XenDesktop
sponsored by Citrix and HP
WHITE PAPER: The HP and Citrix solution offers you the functionality of a stand-alone desktop, while enabling unified management of both physical and virtual infrastructures from the same centralized console.
Posted: 07 Jan 2009 | Published: 07 Jan 2009

Citrix and HP

Top 3 Reasons for IT to Adopt Desktop Virtualization
sponsored by VMware
WHITE PAPER: This whitepaper explains the three major reasons organizations should absolutely consider VDI for the business.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

VMware

Maximizing SAP NetWeaver Portal Performance
sponsored by Intel Corporation
WHITE PAPER: Learn the performance challenges that IT departments face with feature-rich, high-volume corporate intranet portals and discover simple ways to improve response time by as much as 30% for a better overall user experience.
Posted: 10 Oct 2007 | Published: 01 Oct 2007

Intel Corporation

High Usability Checklist
sponsored by OutSystems
WHITE PAPER: This resource provides a comprehensive checklist to help you ensure high usability for each and every application you develop. Check it out now for 11 simple questions that allow you to track knowledge of your users, optimization of common tasks, simplicity of use, and much more.
Posted: 06 Sep 2013 | Published: 06 Sep 2013

OutSystems

JBoss Operations Network: Measuring Business Impact and ROI
sponsored by Red Hat
WHITE PAPER: In today's economic climate, IT organizations are looking for ways to achieve cost savings in the short term. Based on this study, the IT organizations achieved this goal by realizing an average payback period for JBoss Operations Network of a short 5.3 months - recovering their initial investments well within the first half-year of deployment.
Posted: 16 Feb 2011 | Published: 16 Feb 2011

Red Hat

Consider the User Experience and Operational Efficiency
sponsored by Cisco Systems, Inc.
WHITE PAPER: Cisco Services presents a series of four white papers to provide a framework for discovering compelling business cases and identifying the necessary services needed to deliver the desired experience. The second white paper in the series covers critical knowledge areas in the successful planning and design of a medianet or media-optimized network.
Posted: 02 Nov 2010 | Published: 02 Nov 2010

Cisco Systems, Inc.

Deliver a superior experience: Application Transformation Solutions
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This brief resource introduces a holistic approach to enterprise applications that can help you bridge the gap between the old and the new to deliver the strong, positive experiences that users are looking for.
Posted: 07 Feb 2014 | Published: 31 May 2013

Hewlett-Packard Enterprise

Media Mobility Delivering Ultimate Video Experiences
sponsored by Motorola Solutions
WHITE PAPER: Media Mobility promises a sophisticated user experience that will enable operators to dramatically increase their multi-play service bundles that integrate voice, data and video offerings.
Posted: 05 Jan 2009 | Published: 31 Dec 2008

Motorola Solutions