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This whitepaper explains how user virtualization works to span both physical and virtual desktops, allowing you to manage all aspects of the user independent of your method of desktop delivery.
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User experience monitoring is vital to your workplace. Learn about the issues that affect the user experience in today’s computing environment and how to monitor that experience, pre-empt problems, and decide what actions you need to take when the user experience is unacceptable.
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With real user measurement (RUM), you can measure perceived load time for your users at the exact point of engagement, so you know exactly where to improve performance for better outcomes. In this white paper, get an overview of the business and technical aspects of measuring performance with RUM.
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By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
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This resource offers 10 key guidelines to securing mobile strategies so that organizations are confident in their defenses against theft and loss while users are satisfied with performance.
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In this whitepaper, you’ll find a discussion of the various options that FlexCast provides to help meet the computing requirements of various user types.
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In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more.
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Learn the capabilities of Dell™ Foglight™ Application Performance Monitoring (APM) 5.9, and how the deep visibility into transaction flows and User Experience capitalize on innovative Big Data Technology.
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SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.
