Telephone Computer Integration White Papers

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Making Employee Journeys Unforgettable
sponsored by ServiceNow
WHITE PAPER: Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

16 Tips for Working Smarter with Slack Apps and Workflows
sponsored by Slack
WHITE PAPER: Learn how to harness Slack's integrations and advanced features automate workflows and optimise communication.
Posted: 20 Dec 2023 | Published: 20 Dec 2023

TOPICS:  IT Management
Slack

100+ Million Cameras – AI and Video are Changing the Edge
sponsored by Western Digital
WHITE PAPER: Learn how the drastic increase in network cameras and use of AI is causing organizations to rethink their edge architectures.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

Forrester TEI Report on BigQuery and Looker - English (US)
sponsored by Google Cloud
WHITE PAPER: Learn about the cost savings and business benefits enabled by BigQuery and Looker.
Posted: 09 Jun 2023 | Published: 09 Jun 2023

TOPICS:  IT Management
Google Cloud

The Holistic Identity Security Maturity Model
sponsored by CyberArk
WHITE PAPER: Understanding where your organization stands in the Identity Security Maturity Model can help you identify gaps and plan for improvement in your Identity Security strategy. Read this paper to learn more and find your place in the model.
Posted: 24 Mar 2023 | Published: 24 Mar 2023

TOPICS:  IT Management
CyberArk

Building in Infrastructure Trust by 451 Research
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Read this paper to learn how improving platform security and establishing a foundation of trust, organisations large and small can help simplify security operations.
Posted: 06 Oct 2021 | Published: 04 Oct 2021

TOPICS:  IT Management
Hewlett Packard Enterprise

Hitachi Unified Compute Platform HC: Maximize Hyperconverged Performance with NVMe
sponsored by Hitachi Vantara
WHITE PAPER: Read this paper for an evaluation of Hitachi Unified Compute Platform HC (UCP HC) hyperconverged infrastructure solution with a focus on assessing the performance and value of NVMe-based flash for business-critical applications and databases in the virtualized data center.
Posted: 23 Aug 2021 | Published: 23 Aug 2021

TOPICS:  IT Management
Hitachi Vantara

Fabrics and the New Data Infrastructure
sponsored by Western Digital
WHITE PAPER: Read this paper to learn how new data infrastructure is coming and what that new infrastructure will look like as well as why we actually need it.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

Magic Quadrant for the CRM Customer Engagement Center
sponsored by ServiceNow
WHITE PAPER: Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
Posted: 08 Jul 2022 | Published: 08 Jul 2022

TOPICS:  IT Management
ServiceNow

Ponemon - Costs and Consequences of Gaps in Vulnerability Response
sponsored by ServiceNow
WHITE PAPER: Ponemon Institute surveyed almost 3,000 IT security professionals across the globe to understand how organizations are responding to vulnerabilities. This paper presents the findings of the most recent report and compares it to the 2018 study – read on for the complete results.
Posted: 08 Feb 2021 | Published: 06 Aug 2020

ServiceNow