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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
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This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
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What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
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Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.
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Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here.
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This whitepaper explains how using Oracle applications, Citrix Receiver, and a smart phone, can mobilize any type of enterprise application affordably, overcoming security, usability, and platform incompatibility concerns.
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View this white paper for an introduction to a tablet that's truly built for business. Download now for a quick overview of the key features and benefits this hardware has to offer!
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This whitepaper examines the challenges with backing up corporate data on these remote users’ PCs and describes Copiun’s Constant Access Gateway option which allows IT organizations to securely backup remote and mobile users without opening any firewall ports or placing the backup server in the DMZ.
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Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.
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Discover the ins and outs of the Bring Your Own Device (BYOD) trend and why traditional mobile device management solutions are no longer sufficient. Also inside, learn a security strategy that will keep your enterprise protected.
