WHITE PAPER:
Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
WHITE PAPER:
Following the integration between Lloyds TSB and HBOS in 2009, the newly formed Lloyds Banking Group emerged as the UK’s largest retail bank. Read this white paper to learn how they used virtualisation to ensure its Wholesale Markets and Treasury and Trading (WMTT) department could operate at an enterprise level.
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This white paper describes an approach to data storage and protection that addresses the growing storage management challenges in the banking industry – including those introduced by big data.
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To better understand the perspectives and concerns of today's CROs, the IBM Institute for Business Value interviewed banking risk management executives in depth and cosponsored a wider, cross-industry survey conducted by the Economist Intelligence Unit.
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This paper reviews the main issues facing today's banks, as well as an approach to designing, implementing, managing and maintaining an effective data governance support structure - all while helping banks maintain compliance to government regulations.
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Access the following white paper to uncover an analytics solution that is helping banks compete with their larger counterparts. Discover how you can gain the critical analytical insights from your data—fast—when you need it and where you need it, all while saving capital to push towards innovation
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This case study highlights one bank's successful enforcement of a strong password policy by implementing a single sign-on (SSO) solution. Read on to learn how you can maintain GLBA compliance, and reduce IT's access management.
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Learn how one company was able to utilize cost effective offshore support for use acceptance testing (UAT) of customer applications, ensuring cost benefits and reduce failure rates.
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This paper provides practical insights into global best practices and the strategic benefits of core banking transformation through the lens of the CEO, COO and CIO.
WHITE PAPER:
Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them.