IT Service Industry White Papers

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Is Technology Taking the Human Touch Out of Human Resources?
sponsored by NGA Human Resources
WHITE PAPER: This informative white paper dives into the fundamental challenges today's HR department is grappling with and points to the top objective of HR leaders: to develop and employee experience that aligns with business needs.
Posted: 10 Jun 2014 | Published: 10 Jun 2014

NGA Human Resources

EDS Workplace Management Services and PCs with Intel vPro Technology
sponsored by Intel Corporation
WHITE PAPER: The evaluation showed that EDS could use a dedicated software application, or "virtual appliance," to update software applications, remediate PCs, and restore data for a user OS that had become inoperative.
Posted: 02 Oct 2006 | Published: 01 Oct 2006

Intel Corporation

How the Convergence of Cloud, Big Data, Mobile, and Social Forces Impacts Global Business
sponsored by IBM
WHITE PAPER: This white paper details the results of a survey of IT professionals from around the world regarding the business impact of cloud, big data, mobile, and social forces.
Posted: 16 Jun 2014 | Published: 13 May 2014

IBM

Architecting the Composable Enterprise
sponsored by MuleSoft
WHITE PAPER: This whitepaper dives into the world of composable IT, or the concept of modular, restructurable infrastructure. Access now to see how companies that leverage this mentality are keeping ahead of trends while remaining profitable, and what challenges they are facing.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

MuleSoft

Microsoft Office 365: Strengthening Security, Compliance, and Control
sponsored by Mimecast
WHITE PAPER: This white paper discusses how third party enhancements focused on security, archiving, and encryption can provide more capable, granular services than Microsoft offers in Office 365.
Posted: 12 Jun 2014 | Published: 20 Feb 2014

Mimecast

The Citrix Desktop Transformation Model
sponsored by Citrix
WHITE PAPER: Desktop virtualization initiatives are topping the priority lists of most IT managers. Learn more about this key strategic directive and the steps to getting started in your organization. Download the white paper from ESG now.
Posted: 14 Feb 2011 | Published: 14 Feb 2011

Citrix

Journal of Management Excellence: The Value of Information
sponsored by Oracle Corporation
WHITE PAPER: In this issue, our authors have done an outstanding job of exploring many facets of VOI. Robert Shimp discusses the shift in the economy from that of a services economy to an information management economy.
Posted: 09 May 2011 | Published: 31 Mar 2011

Oracle Corporation

Outsourcing IT Projects: 12 Success Factors to Consider
sponsored by Rackspace Technology
WHITE PAPER: This guide explores the 12 success factors IT professionals should consider when looking to outsource IT projects to managed hosting or the cloud.
Posted: 10 Nov 2014 | Published: 10 Nov 2014

Rackspace Technology

Planning and Design for a Data Centre Electrical Power Infrastructure: Distribution, UPS, Safety and Savings
sponsored by SOCOMEC Group
WHITE PAPER: This paper examines that a data centre design  must meet specific requirements including; site selection, space, available power, air conditioning, load, environmental quality, and risk evaluation, but also the requirements of the electrical power supply system. It is also discusses how necessary it is to consider the cost of service downtime.
Posted: 15 Feb 2011 | Published: 15 Feb 2011

SOCOMEC Group

SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013

IBM