WHITE PAPER:
Some organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.
WHITE PAPER:
In this white paper, learn how cloud-based disaster recovery (DR) plans eliminate the traditional tradeoff between speed and cost. DR is a business imperative in today’s unpredictable IT world. Discover the advantages of leveraging a scalable, speedy and inexpensive way to ensure you’re protected from all disasters.
WHITE PAPER:
This report details the many breaches and security incidents that have plagued organizations in recent years; threats from past years that are currently showing signs of resurgence; and issues to be aware of in today's security landscape.
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This informative transcript of a recent webinar shares some of the new features of Microsoft Exchange Server 2013, and discusses the migration process from Exchange Server 2010 or earlier.
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Agile techniques and SOA principles are necessary elements to successfully delivering business software in this environment but by themselves they’re not sufficient. This report highlights key features of tools that you should consider if you’re interested in delivering IT capabilities that integrate people, processes and systems in flexible ways.
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This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.
WHITE PAPER:
Access this report for Forrester to discover how organizations are responding to the need to transform. Discover some of the challenges faced with the transformation, and how the change is far more fundamental than previously anticipated.
WHITE PAPER:
This crucial whitepaper takes an in-depth look at IT as a Service (ITaaS), examining the benefits it's provided organizations across the globe.
WHITE PAPER:
This whitepaper gathers together the views of IT leaders from a recent survey of IT leaders and identifies the most typical roadblocks encountered when attempting to modernize legacy systems – as well as how they address those challenges.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
