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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
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This paper focuses on the steps you need to take to navigate a cloud-everywhere transformation successfully and some of the best practices that will help you along the way.
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It’s time to move IT beyond the traditional “better, faster, cheaper — pick any two” conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.
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This paper explains how OpenFlex™ Open Composable Infrastructure Storage gives your business a boost by accelerating SQL Server applications with predictable performance to extract maximum performance from NVMe flash.
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This study sought to understand whether, and to what degree, an organization's adoption of technologies and processes that enable flexible IT service delivery are correlated to IT and business benefits.
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Read this paper to learn how new data infrastructure is coming and what that new infrastructure will look like as well as why we actually need it.
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Learn how to find what has worked for your workforce over the past year and what hasn't in order to find the way forward to improve the way you work.
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Download a copy of this 16-page guide to see how a cloud-native CMS can make content delivery faster and easier for the ultimate personalized experience.
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Learn the value of Zoned Namespaces (ZNS) SSDs for highly-scalable digital architectures – cloud services, mega digital platforms, and data center infrastructure – for data-intensive workloads.