Digital Experience Management platforms are developing and becoming more sophisticated as companies seek to intensify relationships with customers in order to gain competitive advantage against their peers. Improving customer experience will only become evermore important as companies endeavor to navigate an increasingly turbulent economy.
In this month's CW EMEA, we find out how the CIO at Dutch company SHV Holdings goes about ensuring his group IT department provides the foundations for a wide variety of businesses to thrive digitally. Read the issue now.
Today, the moment has come for tech leaders to reassess the current cloud landscape and incorporate emerging technologies into an evolved approach to cloud analytics.Download this white paper, which will serve you as a guide to the state of cloud analytics, equipping you with 5 key questions to guide your journey.
Secure your customer experience with the right BPO partner. This guide explores how to identify genuine security best practices, mitigate risks, and maximize rewards. Read the full white paper to learn how to choose the right CX delivery partner in an age of rising cyber threats.
The discovery of the Meltdown and Spectre microprocessor vulnerabilities, and several similar vulnerabilities in the months that followed, were probably the single most challenging developments for enterprise IT security teams in 2018. Here's a look back over Computer Weekly's top 10 IT Security stories of 2018.
Digital skills are becoming increasingly important for day-today living, as well as for navigating the world of work. With digital and technology becoming a part of every company, it is important that all citizens in the UK have at least a basic level of digital competence. Here are Computer Weekly's top 10 IT careers and skills stories of 2019.
In this issue, we explore whether more partners equals better business, and take a closer look at how IT consumption is changing thanks to subscription services. Also read a special feature looking into whether the channel offers good prospects for school-leavers hoping to start on a career path that could make a difference
Finland is preparing for a future where it could rely on flying drone technology. Read about its plans in this issue. Also find out how a PhD student in the Netherlands is helping to detect hidden messages on the internet by using steganography.
In this week's Computer Weekly, we detail the concerns of IT experts about the UK's Online Safety Bill's proposals to weaken end-to-end message encryption. Our buyer's guide continues to look at the issues around integrating SaaS applications, with a particular eye to the proliferation of SaaS during the Covid pandemic. Read the issue now.
