According to a recent study, every year $98 billion is lost by companies failing to provide “simple” experiences that customers want. This report provides a complete breakdown of the current state of customer experience, looking at the key trends defining the modern customer’s demands. Read on to learn more.
In this guide, explore how digitalization is driving the future of manufacturing, as well as the top strategies manufacturers are using right now to ensure supply chain visibility. Click here to learn more.
In this week's Computer Weekly, we speak to Bill Ruh, the head of GE Digital about how the business has changed to focus on customer outcomes following a change in senior leadership. The company is exploring new industries to take its Predix platform such the hospitality sector. We also look at the problems of implementing SAP S/4 Hana.
As their approaches to cloud have evolved, many organizations have become “hybrid by accident.” Unfortunately, this posture can pose visibility and management issues. To discover how you can shift to a “hybrid by design” posture, and to learn how doing so can simplify your IT operations, dig into this white paper.
Most SMBs feel they have a good handle on securing mobile devices and data, and many deploy mobile-specific security products. Yet there are still a wide range of mobile-based attacks on employees’ devices, apps, data, and network connections. Discover where SMBs are missing the target on mobile security spend in this infographic.
This e-book explores how Microsoft 365 Copilot can enhance work through increased productivity, creativity, and innovation. However, organizations must embrace new skills and mindsets to leverage Copilot fully, focusing on integration, optimization, security, and empowerment. Read on to learn how you can unlock the power of generative AI.
In this week's Computer Weekly, we talk to AI experts about the challenges of teaching autonomous vehicles how to drive safely in often extreme environments. Our latest buyer's guide looks at business intelligence and analytics. And we examine the implications of the EU's controversial new copyright laws. Read the issue now.
Reducing the risk of cyberattacks: This is a top IT benefit and business benefit that secure access service edge (SASE) has delivered for organizations in APAC and Europe. Review this S&P Global Market Intelligence brief to discover other benefits of SASE.
Check out this white paper for a look inside the modern challenges that NoSQL databases address, as well as when to choose NoSQL over relational and why.
In this three-step guide, discover how you can increase IT service agent efficiency by 66% with real-time IT visibility and AI-assisted recommendations, while increasing productivity by 30% with automated self-service.
