ServiceNow clinches the 2023 SaaS CSAT Award for Field Service Management, per IDC. Leading in customer satisfaction in the SaaS Path Survey, it outperforms in FSM with a trusted brand, easy implementation, and superior features. With 59% of firms upping FSM investment, the full IDC report details ServiceNow's top-tier solution.
In this week's Computer Weekly, our UK salary survey shows that IT leaders are benefiting from generous bonuses as tech becomes part of mainstream business. We find out how the internet of things is transforming the railway industry. And the CIO of the Williams F1 team explains how data analytics is boosting race performance. Read the issue now.
As software becomes a critical business driver, organizations are adopting cloud-native development and generative AI to speed up application delivery. This Enterprise Strategy Group Showcase report explores how AI can enhance developer productivity, code quality, and testing efficiency. Learn more in the full copy.
In this issue we visit JP Morgan's European software development centre in Glasgow to see how the investment bank is working with local universities and collaborating in the open source community. Software chief, Stephen Flaherty, talks about how JP Morgan uses open source software and has now begun contributing to open source projects.
With countries the world over reeling from the Covid-19 coronavirus outbreak, which has meant sweeping changes both economically and socially, Computer Weekly looks at how firms in the Asia-Pacific region have adapted to what has so quickly become the new normal.
Explore how to automate Google Cloud with Red Hat Ansible Automation Platform. Learn about integrated billing, enterprise support, and cloud automation use cases like health checks and VPC management. Read on to see how Ansible can accelerate your organization's cloud automation and the benefits of hybrid cloud automation in general.
In this week's Computer Weekly, a row is brewing over an EU plan to curb datacentre energy use, and the leading server suppliers are not happy. Health secretary Matt Hancock tells us about his new technology vision for the NHS. And we examine the growing popularity of short-term "gig" employment for IT professionals. Read the issue now.
In this week's Computer Weekly, we find out how consumer goods giant Unilever has changed its thinking about IT to support a global digital transformation. The UK boss of Hewlett Packard Enterprise assesses progress after the first year since HP split in two. And we examine how software development is changing in the enterprise. Read the issue now.
In this week's Computer Weekly, we find out how virtual reality technology is starting to be used to improve healthcare. We examine the new tax laws that are causing IT contractors to quit government digital projects. And we analyse the software licensing issues arising from SAP's recent court case over indirect access. Read the issue now.
In this week's Computer Weekly, we investigate how technology is being used to tackle human rights abuses worldwide. We offer a step-by-step guide to disaster recovery in the cloud era. And we examine the vital, and successful, role of digital and data in the UK Covid-19 vaccine roll-out. Read the issue now.
