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The term ‘Phygital’ is a portmanteau of the words ‘physical’ and ‘digital’ and no, it’s not just another pandemic-related buzzword. When it comes to the retail industry, a phygital customer experience is here to stay.

Consumers across the globe are craving human interaction.

Take this survey and learn one of the biggest benefit of going phygital - that retailers now have an opportunity to increase the lifespan of customer journeys by staying in contact with customers even after they’ve left the store.

Vendor:

8x8

Posted:

Jan 23, 2023

Published:

Jan 23, 2023

Format:

HTML

Type:

eGuide