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With the rise of generative pre-trained transformer (GPT) large language models such as ChatGPT, many organizations are looking for ways they can leverage these technologies to enhance their conversational AI initiatives.

However, integrating these solutions into your contact center isn’t always simple, and companies can fall into potential pitfalls such as:

• Transparency and bias
• Data security
• Job displacement
• And more

So, how can businesses best combat these challenges?

Browse this guide to learn more and discover how you can master GPT solutions for service success.

Vendor:

Talkdesk

Posted:

Jun 29, 2023

Published:

Jun 29, 2023

Format:

HTML

Type:

eBook