Unify the Customer Experience

Today’s customers demand a consistent and unified brand experience no matter what channel they use to interact with an organization. For large businesses with multiple locations, this presents a significant challenge.

In this video, you will learn about a solution and provider that can assist your organization in delivering that unified brand experience that your customers want while at the same time eliminating the confusion in inconsistency that comes with data silos and various models.

Watch this video to learn how you can ensure that whether it’s a brick-and-mortar store, a call center, or a remote location, your customers are getting a consistent and unified experience.

Vendor:: ServiceNow
Premiered:: Apr 17, 2024

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