ServiceOps 2024: Automation and (Gen)AI-Powered IT Service and Operations

Cover Image

ServiceOps (by any name) – a technology-enabled approach to frictionless collaboration between IT service and operations – is at work across industries and organizations of all sizes globally. Mainstream and high-value, ServiceOps is here to stay.

The adoption rate is high because the benefits are immediate, costs are low, and implementation is about as pain-free as any change can be. ServiceOps makes sense. It is practical and makes everyone’s job easier… but how can you adopt without requiring major disruption in day-to-day realities?

Find out in this research report.

Vendor:
ServiceNow
Posted:
May 14, 2024
Published:
May 14, 2024
Format:
HTML
Type:
Analyst Report
Already a Bitpipe member? Log in here

Download this Analyst Report!