Are your customers falling through the CX data cracks?

There’s no shortage of data, yet it’s becoming increasingly difficult for organizations to have a strong grasp of their customers’ experiences or the intricacies of their journey.

This results in a lack of consistent, unified customer insights across the business. So, do you find yourself wondering why your customers are experiencing frustration? Are you unsure where their journey encountered obstacles?

In this blog post, discover how with the 8x8 Customer Interaction Data Platform (CIDP), you can gain the insights needed to address these questions and optimize your customer’s experience while simultaneously making customer-facing teams more knowledgeable and effective.

Vendor:: 8x8
Posted:: May 29, 2024
Published:: May 29, 2024
Format:: HTML
Type:: Blog

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