Building Loyalty in Insurance Through an Elevated CX

The insurance industry in seeing a major trend shift towards an enhanced focus on improving their CX. To help you understand more about these trends, a survey was conducted on hundreds of CX professionals about the state of the customer experience in the insurance industry and what providers are looking to do next.

In this article, you will learn the eye-opening results of this survey and get key insights into where the industry is headed and what the new expectations of the CX mean for insurers everywhere.

Read on to learn more about the state of the CX in the insurance industry and how your organization can enhance your own brand loyalty and CX with the right strategic investments.

Vendor:: Talkdesk
Posted:: Jun 21, 2024
Published:: Jun 21, 2024
Format:: HTML
Type:: Research Content

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