The rise of client experience in financial services

Financial institutions are challenged by non-traditional firms offering quick, personalized services. To compete, they must adopt a hybrid model, combining human agents with technologies like blockchain and AI.

This report can provide you with insight into how these innovations bolster security, data management, and client interactions. Additionally, you can discover why, with tech investments set to rise in two years, agents will pivot to proactive relationship-building, needing more organizational insights.

Browse the report to learn more and to get a look at how companies can merge human and tech strengths to provide the seamless experiences clients expect.

Vendor:: Talkdesk
Posted:: Jun 14, 2024
Published:: Jun 14, 2024
Format:: HTML
Type:: Research Content

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