CX leader’s guide for improving holiday retail experiences
![Cover Image](https://cdn.ttgtmedia.com/bitpipe/covers/1717061707_753_lg.jpg)
As the holiday season nears, retailers confront supply chain issues and economic strains. This e-book offers a strategy for brands to adopt AI-driven contact center tech to bolster seasonal staff, with key points including:
- AI tools can slash training time, call duration, and boost agent autonomy and brand uniformity
- AI quality management and analytics swiftly pinpoint agent and customer service problems
- Real-time alerts help mitigate adverse customer interactions
Access this guide to learn how tools like AI automation can equip seasonal agents to deliver top-notch service, fostering loyalty in the crucial holiday period, and discover exactly how your contact center and CX teams can excel.