Navigating the 2024 CX Technology Landscape in Banking
56% of financial organizations expect to increase their investment in CX technology by 10% or more over the next 3 years, according to research by Talkdesk.
So, what technology landscape will these businesses encounter?
Along with exploring that question, this webcast features insights from 3 subject-matter experts:
- VP and GM of Financial Services at Talkdesk, Rahul Kumar
- Chief Information Officer at Cambridge Savings Bank, Kevin McGuire
- Senior Vice President and Chief Information Officer at Merchants Bank, Stephen C. Swenson
To access the illuminating presentation, and to discover the 7 leading investment initiatives for CX technology, watch the webcast now.