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According to research, the top goals for improving customer experience (CX) in retail include:

• Collecting, managing, and analyzing customer data across all relevant channels and touchpoints
• Personalizing communications, CX, and guidance based on individual customer histories
• And more

However, meeting these goals is easier said than done. So, how can organizations do so without stunting their growth or breaking the bank?

Tune into this webinar to get an in-depth look into the current contact center landscape and discover how your company can leverage customer insights to ensure an improved, personalized journey for all.

Vendor:

Talkdesk

Premiered:

Jun 7, 2024

Format:

HTML

Type:

Webcast