Generative AI in IT operations: Fueling the next wave of modernization

According to Enterprise Strategy Group (ESG) research, 85% of organizations report that they are actively using, planning to use, or considering artificial intelligence (including generative, causal, and predictive) across many of their functional areas, including IT operations.

However, knowing exactly what AI tools to invest in to eliminate time-consuming manual processes, improve efficiency, and promote productivity is easier said than done.

Vendor:: ServiceNow
Posted:: Aug 29, 2024
Published:: Aug 29, 2024
Format:: HTML
Type:: ESG Research Report

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