Frost & Sullivan e-book: Put AI to Work with ServiceNow and Microsoft

Facing digital disruption, businesses are embracing AI for growth, cost reduction, and risk mitigation. Generative AI is key, automating tasks, enhancing summarization, and personalizing experiences.

A Frost & Sullivan report examines AI's role in:

Accelerating and refining case management, meeting notes, and customer interaction summaries
Using generative AI for tailored customer experiences
Utilizing AI for predictive analytics to inform decisions

The report advises on selecting AI providers, emphasizing security, accountability, and customization.

Discover how generative AI can elevate efficiency and customer satisfaction in the full report.

Vendor:: ServiceNow
Posted:: Aug 23, 2024
Published:: Aug 23, 2024
Format:: PDF
Type:: Analyst Report

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