NNL CXO Customer Experience (CX) Trends: Executive Insights – Exploring the Untapped Power of GenAI in Customer Service

71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to customer-service experiences?

Read this e-book to learn how CX leaders can unleash the full potential of AI and GenAI.

You’ll see how GenAI can help you reduce strain on customer-service agents, while lowering costs.

Vendor:: ServiceNow
Posted:: Nov 5, 2024
Published:: Nov 5, 2024
Format:: PDF
Type:: eBook

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