CX during the holidays: Retailer’s guide for successful journeys
This holiday season, retail organizations are looking for the most effective ways that they can ensure quick resolutions and rapid responses to their customer inquiries.
However, with so many requests and potential challenges, many companies find themselves floundering when it comes to customer experiences (CX). So, how can you provide your audiences with efficient, smooth CX?
Tune into this webinar to hear from industry experts Jessica Cervera and Malachi Threadgill as they discuss the top 3 strategies that you can implement to boost your holiday CX, including:
- Forecasting and scaling
- And 2 more