Splunk: Scaling an enterprise with real-time analytics + APIs
Splunk, a global enterprise known for its data analytics platform, faced challenges with its on-premises phone system as the company rapidly expanded. Seeking a scalable cloud-based solution, Splunk turned to Dialpad.
This case study explores how Splunk leveraged Dialpad's cloud-native communications platform to empower their sales team and gain deeper data insights. Additionally, it highlights:
- How Dialpad enabled Splunk to scale communications without managing an on-premises system
- Integrations with Outreach boosted sales reps' productivity