CASE STUDY: Splunk, a global enterprise, moved from an on-premises phone system to Dialpad's cloud communications platform. This enabled Splunk to quickly scale their workforce, streamline administrative tasks, and gain real-time call insights. Read the full case study to learn how Dialpad empowered Splunk's global operations.

Posted: 19 Dec 2024 | Published: 19 Dec 2024

EBOOK: Ever wondered what's keeping today's top CIOs up at night? The CIO Playbook brings together the insights and experiences of 12 CIOs across sectors like higher ed, healthcare, technology, and law. Access the playbook to learn more.

Posted: 19 Dec 2024 | Published: 19 Dec 2024

FORRESTER TOTAL ECONOMIC IMPACT REPORT: Dialpad AI Contact Center provides customer service leaders the ability to improve the customer and agent experience, and recently commissioned an economic analysis to examine the cost savings and benefits customers can expect. Access the report to learn more.

Posted: 18 Dec 2024 | Published: 18 Dec 2024

CASE STUDY: Learn how real estate company RE/MAX set a new customer service standard, improved agent retention, and connected 100k+ agents worldwide with Dialpad's cloud communications platform. Read the full case study to see how Dialpad's AI-powered features empowered RE/MAX's team.

Posted: 13 Dec 2024 | Published: 14 Dec 2024

RESEARCH CONTENT: This comprehensive analysis of the ECCC space includes current market dynamics and trends, competitive benchmarking, strategic growth recommendations, tips for improving the customer experience (CX), and guidance on achieving operational excellence (OPEX). Access this report to gain more insight.

Posted: 13 Dec 2024 | Published: 13 Dec 2024

CASE STUDY: Xero, a global enterprise with over 1,400 employees, scaled its communications with Dialpad to save $500K annually. Learn how Dialpad's cloud-based platform enabled Xero's anywhere workforce and integrated with their existing tools. Read the full case study.

Posted: 13 Dec 2024 | Published: 13 Dec 2024

EBOOK: PBX-based telecommunications solutions aren’t as scalable or flexible as a cloud-based solution—and if you want to equip your business for the future, there are a few things to be aware of. Download this whitepaper to learn more.

Posted: 12 Dec 2024 | Published: 12 Dec 2024

RESEARCH CONTENT: Constellation Research, Inc. has gathered the insights of more than 1,000+ C-Suite executives to unveil the secrets to a successful AI strategy in this game-changer report sponsored by Google Cloud. Access the report to learn more.

Posted: 12 Dec 2024 | Published: 12 Dec 2024