Data Security and Privacy White Paper

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This white paper details the data security and privacy measures for the Luware Nimbus cloud-based customer service platform. Key topics include:

  • Authentication and access control: multi-factor authentication, role-based permissions, and administrative access
  • Operational security: threat prevention, secure software development, and incident response
  • Data privacy: data locations, subject rights, and protection of data at rest and in transit
  • High availability and disaster recovery: Recovery Point and Time Objectives
  • Organizational measures: background checks, security training, and certifications

Luware ensures comprehensive security for Nimbus and customer data. Read the full white paper.

Vendor:
Luware
Posted:
Jan 29, 2025
Published:
Jan 29, 2025
Format:
PDF
Type:
White Paper
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